10+ Zoho CRM Alternatives and Competitors

Zoho CRM

9.8 User Rating
$600 M Revenue
10000+ No of Employees
2005 Founded
SaaS Industry
CRM Category
Sridhar Vembu CEO
Overview

Zoho CRM is a top-rated sales CRM software released in 2005. As a part of Zoho Corporation’s comprehensive business software product, Sridhar Vembu and Tony Thomas—the founders—pioneered Zoho CRM as a leading provider of customer relationship solutions in today’s market. Since its establishment, Zoho CRM employs more than 5,000 employees around the globe and establishes Chennai, Tamil Nadu, India as their global headquarter, as well as Pleasanton, California, US as their corporate headquarter. With world-renowned companies like Suzuki, Netflix, Purolite, Amazon.in, and Bose that trusted Zoho CRM as their primary CRM platform, the company generates yearly revenue of nearly $500 million and an estimated market value of $5 billion to $15 billion. Moreover, Zoho CRM currently supports an estimated number of 150,000 businesses in 180 countries around the globe and transforms its overall operations in converting more impactful leads, expand business reach, engaging with potential customers, and grow beneficial revenue.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho CRM Zoho CRM 9.8 Sridhar Vembu $34 2005 $600 M
10,000+
Chennai 5000+ Reviews
80K +
Salesforce CRM Salesforce CRM 9.4 Marc Benioff $25 1999 $17.1 B
49,000+
San Francisco 5000+ Reviews
500K +
SugarCRM SugarCRM 9.4 Craig Charlton $80 2004 $106.9 M
450+
Cupertino
400+ Reviews
20K +
Pipeliner CRM Pipeliner CRM 9 Nikolaus Kimla $25 2012 $13.8 M
288+
Los Angeles 2300+ Reviews
4K +
Microsoft Dynamics CRM Microsoft Dynamics CRM 9 David Blumentals $87 2001 $1.1 M
10,001+
Redmond 4000+ Reviews
200K +
HubSpot CRM HubSpot CRM 9 Brian Halligan N/A 2006 $1.5 B
250+
Cambridge 400+ Reviews
20K +
NetSuite CRM NetSuite CRM 9 Zach Nelson $99 1998 $884.6 M
10,001+
Redwood Shores
4000+ Reviews
200K +
EspoCRM EspoCRM 9 Alex Avramenko $344 2015 $1 M
50+
Rivnenska
100+ Reviews
2K +
Insightly Insightly 8.8 Anthony Smith $29 2009 $4 M
190+
San Francisco 1200+ Reviews
184K +
Copper CRM Copper CRM 8.6 Dennis Fois $19 2014 $19 M
50+
San Francisco 100+ Reviews
2K +

Pricing

Free
Free for 3 Users
Basic Support
Leads
Contacts
Accounts
Deal
Standard
$12 /user/month
Includes everything in Starter
Scoring Rules
Email Insights
Workflow Conversions
Tags & Groups
Professional
$20 /user/month
Includes everything in Standard
Sales Signals - Real - Time
Blue Print
Email Integration
Web to Case Form
Enterprise
$35 /user/month
Includes everything in Professional
Zia Vioce
Sales Inbox
Canvas
Built in Analytics
Ultimate
$100 / month
Includes everything in Enterprise
Advanced Customization
Automization
Data Enrichments
Enhanced Storage

Key Employees

NameDesignationLinkedin
Isabelle AlbouzeCertified ZOHO Consultantfr.linkedin.com/in/isabelle-albouze-03a108/fr-fr
Sunil LalvaniBusiness Leaderin.linkedin.com/in/slalvani

Reviews

“ management quite simple and effective ”

10/10 (overall) - Mayank
Pros
  • Perfect integration of business account management, business leads, and meetings all in one place.
  • Easier lead conversions
Cons
  • Supar customer support team
  • There are times when you exprience bugs upon entering data

“ a Greate Software, perhaps the best in its Segment ”

10/10 (overall) - Sauleha
Pros
  • Zoho CRM comes with many extensional capabilities in just one platform.
  • Your Portal to Major Social Channels
Cons
  • There are times when you experience bugs upon entering data
  • Perfect integration of business account management, business leads, and meetings all in one place.

“ It helps us to better manage our teams ”

9/10 (overall) - Mayank
Pros
  • Perfect integration of business account management, business leads, and meetings all in one place.
  • Easier lead conversions
Cons
  • Supar customer support team
  • There are times when you exprience bugs upon entering data

Features

  • Sales Force Automation
  • Process Management
  • Omnichannel
  • Analytics
  • Sales Enablement
  • Performance Management
  • Predictive Sales
  • Customization
  • Marketing Automation
  • Team Collaboration
  • Mobile apps
  • Security
  • Developer Platform
  • Customer Support
  • List Management

Images & Videos

Q & A

Q. How much does Zoho CRM cost?

Zoho CRM offers four (4) subscription options. These are: Standard ($18), Professional ($30), Enterprise ($45), Ultimate ($55). Each subscription plan is billed per user per month. They also offer yearly subscription plans at a higher price point.

Q. What is the difference between Zoho CRM and Zoho CRM Plus?

With the regular Zoho CRM platform, each lead management feature is available in its own dashboard. While Zoho CRM Plus unites all these CRM features under one dashboard. Zoho CRM Plus also offers easy integration with most of the entire Zoho infrastructure. Other features include third-party application integrations, more robust customer service, and a stronger mobile platform.

Q. Is Zoho CRM free?

Zoho offers a free version of its robust CRM software. The free version offers access for up to 3 users only, perfect for small teams and businesses. Free Zoho CRM includes features like lead management, contact management, deal management, and account management at no additional cost.

Q. Can Zoho CRM be used with other tools or apps?

Yes, Zoho CRM (both the free and premium versions) can be integrated with the entire Zoho ecosystem of applications. You may use it with Zoho Projects, Zoho Motivator, Zoho Desk, Zoho Campaigns, Zoho Mail, Zoho Survey, Zoho Analytics, and Zoho SalesIQ.