10+ Microsoft Dynamics CRM Alternatives and Competitors
Renowned as one of the most recognizable CRM software, Microsoft Dynamics CRM needs no flashy introduction. Microsoft Dynamics CRM is primarily a customer relationship management software developed by Microsoft Corp. Microsoft Dynamics CRM’s emergence started in 2001 with the company’s acquisition of iCommunicate web-based CRM. The following two years, Microsoft Business Solutions Customer Relationship Management 1.0 now then released and later changed the name into Microsoft CRM 1.0. The earliest 2003 Microsoft CRM 1.0 version offers basic contact management and email campaign functionality for small and medium business (SMB) market. Moving forward, under the supervision of David Blumentals as the CEO, Microsoft Dynamics CRM released another set of several products like Microsoft Dynamics 365, not to mention the growth of the company earned from 10 employees to the current number of 10001+. And ever since its establishment in 2001, Microsoft Dynamics CRM now has 40,000 customers with a revenue of $1.1 million.
|Logo||Name Sort||Rating Sort||CEO||Pricing Sort||Founded Sort||Revenue Sort||Employees Sort||Location Sort||Reviews Sort||Customers Sort|
|Zoho CRM||Sridhar Vembu||$34||2005|| $600 M|| 10,000+||Chennai|| 5000+ Reviews|| 80K +|
|Salesforce CRM||Marc Benioff||$25||1999|| $17.1 B|| 49,000+||San Francisco|| 5000+ Reviews|| 500K +|
|SugarCRM||Craig Charlton||$80||2004|| $106.9 M|| 450+|| Cupertino|| 400+ Reviews|| 20K +|
|Pipeliner CRM||Nikolaus Kimla||$25||2012|| $13.8 M|| 288+||Los Angeles|| 2300+ Reviews|| 4K +|
|Microsoft Dynamics CRM||David Blumentals||$87||2001|| $1.1 M|| 10,001+||Redmond|| 4000+ Reviews|| 200K +|
|HubSpot CRM||Brian Halligan||N/A||2006|| $1.5 B|| 250+||Cambridge|| 400+ Reviews|| 20K +|
|NetSuite CRM||Zach Nelson||$99||1998|| $884.6 M|| 10,001+|| Redwood Shores|| 4000+ Reviews|| 200K +|
|EspoCRM||Alex Avramenko||$344||2015|| $1 M|| 50+|| Rivnenska|| 100+ Reviews|| 2K +|
|Insightly||Anthony Smith||$29||2009|| $4 M|| 190+||San Francisco|| 1200+ Reviews|| 184K +|
|Copper CRM||Dennis Fois||$19||2014|| $19 M|| 50+||San Francisco|| 100+ Reviews|| 2K +|
|Michael Alderete||Technical Writer||https://www.linkedin.com/in/alderete|
|Alex Edelstein||Sr. Dir. Product Management||https://www.linkedin.com/in/alexedelstein|
|Francisco Alves||Director Signature||https://ie.linkedin.com/in/franciscoalves2|
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- Sales Force Automation
- Predictive Sales
- Performance Management
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Q & A
Microsoft Dynamics CRM is a customer relationship management or CRM software. The system provides users with a clear platform where they can establish a connection with their customers. On top of that, Microsoft Dynamics CRM lets you streamline, organize, and sync processes for marketing, sales, technical support, and customer service.
Originally, Microsoft Dynamics CRM is not a free software. However, in light of the recent pandemic, Microsoft has announced that you can start using the software free of charge for up to six (6) months. This is so that businesses can help their customers during these difficult times.
Microsoft Dynamics CRM has an overly complicated pricing structure that depends on the size of the company and the app functionality. For Sales, Microsoft has two (2) subscription plans: Professional ($65 per month) and Enterprise ($95 per month). For Business Central, there are two (2) options: Essentials ($70 per month) and Premium ($100 per month). For Customer Service, there are two plans available: Professional ($50 per month) and Enterprise ($95 per month). For Marketing, there are two: Customer Engagement ($750 per month) and other customers ($1,500 per month).
No, the Microsoft Dynamics CRM software is highly intuitive and can help users finish tasks more efficiently. It’s also one of the leading CRM software today due to the fact that its implementation is quite easy.