10+ Hubspot CRM Alternatives and Competitors

HubSpot CRM

9 User Rating
$1.5 B Revenue
250+ No of Employees
2006 Founded
SaaS Industry
CRM Category
Brian Halligan CEO
Overview

HubSpot CRM is a comprehensive CRM solution that is part of HubSpot’s product suite for sales, inbound marketing, and customer service. HubSpot CRM software began its journey in the customer service software industry when company founders Brian Halligan and Dharmesh Shah established the company at the Massachusetts Institute of Technology (MIT) in 2006. Later that year, HubSpot CRM began to grow its revenue from $255,000 to its current $1.5 B total revenue. As the software transcends in giving more innovative solutions, like social media marketing, content management, web analytics, landing pages, and search engine optimization, HubSpot CRM also gather around more key people, such as JD Sherman as COO, Kate Bueker the CFO, and Kipp Bodnar as the CMO, including 250+ employees. Now, HubSpot CRM has become the primary CRM software for numerous companies like Virtual, Inc., Eminence Organic Skin Care, HireBetter LLC, CRYO, AmerFirst Home Mortgage, and 3Sixty Systems.

Alternatives

Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho CRM Zoho CRM 9.8 Sridhar Vembu $34 2005 $600 M
10,000+
Chennai 5000+ Reviews
80K +
Salesforce CRM Salesforce CRM 9.4 Marc Benioff $25 1999 $17.1 B
49,000+
San Francisco 5000+ Reviews
500K +
SugarCRM SugarCRM 9.4 Craig Charlton $80 2004 $106.9 M
450+
Cupertino
400+ Reviews
20K +
Pipeliner CRM Pipeliner CRM 9 Nikolaus Kimla $25 2012 $13.8 M
288+
Los Angeles 2300+ Reviews
4K +
Microsoft Dynamics CRM Microsoft Dynamics CRM 9 David Blumentals $87 2001 $1.1 M
10,001+
Redmond 4000+ Reviews
200K +
HubSpot CRM HubSpot CRM 9 Brian Halligan N/A 2006 $1.5 B
250+
Cambridge 400+ Reviews
20K +
NetSuite CRM NetSuite CRM 9 Zach Nelson $99 1998 $884.6 M
10,001+
Redwood Shores
4000+ Reviews
200K +
EspoCRM EspoCRM 9 Alex Avramenko $344 2015 $1 M
50+
Rivnenska
100+ Reviews
2K +
Insightly Insightly 8.8 Anthony Smith $29 2009 $4 M
190+
San Francisco 1200+ Reviews
184K +
Copper CRM Copper CRM 8.6 Dennis Fois $19 2014 $19 M
50+
San Francisco 100+ Reviews
2K +

Pricing

Starter
Free

Key Employees

ImageNameDesignationLinkedin
Michael WaltonMichael WaltonVP Producthttps://www.linkedin.com/in/michaelwalton
Gil RoederGil RoederPaid Search Consultanthttps://www.linkedin.com/in/gilroeder
Jill KonrathJill KonrathInternational Keynote Speakerhttps://www.linkedin.com/in/jillkonrath

Reviews

“ Great platform with lots of features! Intense set up, but worth it in the end ”

8.5/10 (overall) - Julianna O.
Pros
  • It has a lot of the key features in a CRM, but the best part is the ability to start free and have the chance to grow before you have to pay anything.
  • So far, my experience with Hubspot has been a good one. The software has enable my business to become slicker and more productive, not to mention more pro-active.
Cons
  • There have been multiple occasions where data has been lost and was unretrievable, and in a different scenario, we have to repeat steps because the bugs would prevent our resolutions from saving.
  • I am not sure if this can be changed, but an annoying thing that happens with the service is that it logs me out and if I don’t log back in I miss things in the system.

“ Everything you could need -unless you need mobility. ”

8.5/10 (overall) - Taylor B.
Pros
  • The round robin style workflow for multiple sales reps is super helpful for lead assignment is great and the reports area also provides great insight into things that are going on with the department.
  • I love the ability to see reports on almost everything. Customized messaging with sequences has helped us be more productive while providing analytics into what type of messaging is effective.
Cons
  • I do not know who is doing the research on the companies but they are wrong 85% of the time. Contact listed is always wrong and make you look stupid when you ask for someone who does not work there.
  • No call recording for Canadian leads which is a bummer, sometimes the logging of interactions can be a little buggy and I find dealing with duplicate leads a bit of a pain.

“ HubSpot CRM - Love It ”

9/10 (overall) - Jon (Marc) A.
Pros
  • I like the fact that it’s easy to use and new recruiters have been able to utilize it very well. On the sales side, I love the fact that you get those great notifications if someone opens and clicks, etc.
  • Superb tool which is so user friendly and provides all the functions which other expensive maketing automation tools do that are available in the market. Great for small and mid sized businesses. Free versions also available and integrates very well with emails. Very intuitive
Cons
  • I’d like to be able to have more seats and I know it’s expensive. Another thing off the top of my head is that there are some default settings that can’t be removed. From a recruitment standpoint, it can be distracting if it’s not needed.
  • Premium version is a bit costly Lack of feature depth makes it a little unreliable Although everything else works well for it it’s just some paid services because of tmehoch the costs can be high

Features

  • Access Control
  • Analytics
  • API
  • Accounting Intergration
  • Agile Software Development
  • Application Integration
  • CRM Integration
  • Campaign Analysis
  • Collaboration Tools
  • Collaborative Workspace
  • Customization
  • Customer Support
  • Email Distribution
  • Email Notifications
  • Security

Images & Videos

Q & A

Q. Is HubSpot CRM free?

Although not an entirely free platform, the HubSpot CRM app does offer a free version. The free version already lets you store over a million contacts on HubSpot’s database, have multiple users in a single account that can access the database, and the software provides tools so that you can access and manage the database.

Q. How can HubSpot CRM help me?

HubSpot CRM aims to provide users with the correct tools for inbound marketing and sales teams. It helps in drawing more visitors, identifying and converting leads, and close deals with customers. HubSpot creates a better way for you to engage with customers and prospects.

Q. Is HubSpot CRM secure?

When dealing with safety of data, HubSpot CRM puts it at its utmost importance. If you are working in the financial, legal, and health industries, you can rely that HubSpot CRM is taking every necessary precaution in keeping your data safe and secure.

Q. What separates HubSpot from other CRM platforms?

The HubSpot CRM platform offers an extensive stack of tools and features for both marketing, sales, and customer service teams, with an already robust free version. Plus, the built-in integrations that HubSpot CRM offer a much more flexible and powerful platform for users to gain new customers and maintain existing ones.