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10+ Hubspot CRM Alternatives and Competitors

HubSpot CRM

4.5 User Rating
$1.5 B Revenue
250+ No of Employees
2006 Founded
SaaS Industry
CRM Category
Brian Halligan CEO
Overview

HubSpot CRM is a comprehensive CRM solution that is part of HubSpot's product suite for sales, inbound marketing, and customer service. HubSpot CRM software began its journey in the customer service software industry when company founders Brian Halligan and Dharmesh Shah established the company at the Massachusetts Institute of Technology

(MIT) in 2006. Later that year, HubSpot CRM began to grow its revenue from $255,000 to its current $1.5 B total revenue. As the software transcends in giving more innovative solutions, like social media marketing, content management, web analytics, landing pages, and search engine optimization, HubSpot CRM also gather around more key people, such as JD Sherman as COO, Kate Bueker the CFO, and Kipp Bodnar as the CMO, including 250+ employees. Now, HubSpot CRM has become the primary CRM software for numerous companies like Virtual, Inc., Eminence Organic Skin Care, HireBetter LLC, CRYO, AmerFirst Home Mortgage, and 3Sixty Systems.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zoho CRM 9.8 Sridhar Vembu $34 2005 $600 M 10000+ Chennai 5000+ Reviews 80004+
Salesforce CRM 4.7 Marc Benioff $25 1999 $17.1 B 49000+ San Francisco 5000+ Reviews 500000+
SugarCRM 4.8 Craig Charlton $80 2004 $106.9 M 450+ Cupertino 4000+ Reviews 20000+
Pipeliner CRM 4.6 Nikolaus Kimla $25 2012 $13.8 M 288+ Los Angeles 2300+ Reviews 4000+
NetSuite CRM 4.5 Zach Nelson $99 1998 $884.6 M 10001+ Redwood Shores 4000+ Reviews 200000+
EspoCRM 4.6 Alex Avramenko $344 2015 $1 M 50+ Rivnenska 1860+ Reviews 2000+
Insightly 4.4 Anthony Smith $29 2009 $4 M 190+ San Francisco 1200+ Reviews 184000+
Microsoft Dynamics CRM 4.5 David Blumentals $87 2001 $1.1 M 10001+ Redmond 4000+ Reviews 200000+
Copper CRM 4.3 Dennis Fois $19 2014 $19 M 50+ San Francisco 1875+ Reviews 2000+
Redtail CRM 4.4 Brian McLaughlin $99 2003 $26.1 M 105+ Sacramento 1200+ Reviews +

Contact Info

Pricing

Starter
  • Free

Key Employees

Image Name Designation Email ID Twitter Linkedin
Michael Walton VP Product -- -- https://www.linkedin.com/in/michaelwalton
Gil Roeder Paid Search Consultant -- -- https://www.linkedin.com/in/gilroeder
Jill Konrath International Keynote Speaker -- -- https://www.linkedin.com/in/jillkonrath

Reviews

“ Great platform with lots of features! Intense set up, but worth it in the end ”

4.3/5 (overall) - Julianna O.
Pros:
  • It has a lot of the key features in a CRM, but the best part is the ability to start free and have the chance to grow before you have to pay anything.
  • So far, my experience with Hubspot has been a good one. The software has enable my business to become slicker and more productive, not to mention more pro-active.
Cons:
  • There have been multiple occasions where data has been lost and was unretrievable, and in a different scenario, we have to repeat steps because the bugs would prevent our resolutions from saving.
  • I am not sure if this can be changed, but an annoying thing that happens with the service is that it logs me out and if I don’t log back in I miss things in the system.

“ Everything you could need -unless you need mobility. ”

4.2/5 (overall) - Taylor B.
Pros:
  • The round robin style workflow for multiple sales reps is super helpful for lead assignment is great and the reports area also provides great insight into things that are going on with the department.
  • I love the ability to see reports on almost everything. Customized messaging with sequences has helped us be more productive while providing analytics into what type of messaging is effective.
Cons:
  • I do not know who is doing the research on the companies but they are wrong 85% of the time. Contact listed is always wrong and make you look stupid when you ask for someone who does not work there.
  • No call recording for Canadian leads which is a bummer, sometimes the logging of interactions can be a little buggy and I find dealing with duplicate leads a bit of a pain.

“ HubSpot CRM - Love It ”

4.5/5 (overall) - Jon (Marc) A.
Pros:
  • I like the fact that it’s easy to use and new recruiters have been able to utilize it very well. On the sales side, I love the fact that you get those great notifications if someone opens and clicks, etc.
  • Superb tool which is so user friendly and provides all the functions which other expensive maketing automation tools do that are available in the market. Great for small and mid sized businesses. Free versions also available and integrates very well with emails. Very intuitive
Cons:
  • I’d like to be able to have more seats and I know it’s expensive. Another thing off the top of my head is that there are some default settings that can’t be removed. From a recruitment standpoint, it can be distracting if it’s not needed.
  • Premium version is a bit costly Lack of feature depth makes it a little unreliable Although everything else works well for it it’s just some paid services because of tmehoch the costs can be high

Features

  • Access Control
  • Analytics
  • API
  • Accounting Intergration
  • Agile Software Development
  • Application Integration
  • CRM Integration
  • Campaign Analysis
  • Collaboration Tools
  • Collaborative Workspace
  • Customization
  • Customer Support
  • Email Distribution
  • Email Notifications
  • Security
  • Team Collaboration

Images & Videos

Q & A

Is HubSpot CRM free?

Although not an entirely free platform, the HubSpot CRM app does offer a free version. The free version already lets you store over a million contacts on HubSpot’s database, have multiple users in a single account that can access the database, and the software provides tools so that you can access and manage the database.

How can HubSpot CRM help me?

HubSpot CRM aims to provide users with the correct tools for inbound marketing and sales teams. It helps in drawing more visitors, identifying and converting leads, and close deals with customers. HubSpot creates a better way for you to engage with customers and prospects.

Is HubSpot CRM secure?

When dealing with safety of data, HubSpot CRM puts it at its utmost importance. If you are working in the financial, legal, and health industries, you can rely that HubSpot CRM is taking every necessary precaution in keeping your data safe and secure.

What separates HubSpot from other CRM platforms?

The HubSpot CRM platform offers an extensive stack of tools and features for both marketing, sales, and customer service teams, with an already robust free version. Plus, the built-in integrations that HubSpot CRM offer a much more flexible and powerful platform for users to gain new customers and maintain existing ones.

How much am I going to spend on HubSpot CRM?

If you are looking to enhance the capabilities of the software, HubSpot CRM does provide three subscription options that depend on the size of the business. These are: Starter ($40 per month), Professional ($800 per month, and Enterprise ($3,200 per month). Each plan is billed annually.

What type of support should I expect when using HubSpot CRM?

HubSpot CRM users, whether free or paid, have access to HubSpot’s support community where they can interact and ask questions with other users and technical support teams. However, if under the Starter plan, HubSpot offers email and in-app support while under the Professional and Enterprise plans, not only will users have email and in-app support, they will also benefit from phone support. Load More

Alternatives

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