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10+ Qualified Alternatives and Competitors

Qualified

4.9 User Rating
$2.2 M Revenue
15+ No of Employees
2018 Founded
SaaS Industry
Conversational Marketing Software Category
Nathan Doctor CEO
Overview

Qualified is the only conversational marketing platform built to seamlessly integrate with complex Salesforce configurations, allowing businesses to leverage all of their prospect and customer data to deliver smarter. Qualified is a Salesforce-powered live chat, chatbot, and conversational marketing platform. Qualified was founded and is funded by Salesforce Ventures by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
HubSpot Marketing Hub Conversational Marketing 4.4 Brian Halligan $40 2006 $513 M 3500+ Singapore 1878+ Reviews 78700+
Intercom Conversational Marketing 4.4 Karen Peacock $39 2011 $50 M 934+ San Francisco 1874+ Reviews 100000+
ActiveCampaign Conversational Marketing 4.6 Jason VandeBoom $9 2003 $90 M 1000+ Chicago 1878+ Reviews 50000+
Drift Conversational Marketing 4.4 David Cancel $50 2015 $43 M 500+ Boston 1784+ Reviews 100000+
Podium Conversational Marketing 4.5 Eric Rea Custom 2014 $12 M 290+ Lehi 1748+ Reviews 7000+
Birdeye Conversational Marketing 4.8 Naveen Gupta $250 2012 $57.4 M 170+ California 3000+ Reviews 10000+
ManyChat 4.6 Mikael Yang Mike Yan $Free 2015 $22.6 M 156+ San Francisco 7800+ Reviews N/A
Freshchat Conversational Marketing 4.5 Girish Mathrubootham $Free 2010 $100 M 3408+ San Mateo 1698+ Reviews N/A
Landbot 4.7 Jiaqi Pan $30 2017 $6.2 M 43+ Barcelona 4520+ Reviews N/A
Verse.io Conversational Marketing 4.9 David Tal $395 2013 $4.6 M 200+ San Diego 3241+ Reviews N/A

Pricing

PRO
  • $900/mo/Yearly
  • Live Chat with Voice Calls
  • Build Custom Chatbots
  • Website Live View
  • Capture and Qualify Leads
  • Integrate Salesforce
  • 60 Days Success Services
PREMIUM
  • $1,800/mo/Yearly
  • Live Chat with Voice Calls
  • Build Custom Chatbots
  • Website Live View
  • Capture and Qualify Leads
  • Integrate Salesforce
  • 90 Days Success Services
PREMIUM
  • Let's Talk
  • Live Chat with Voice Calls
  • Build Custom Chatbots
  • Website Live View
  • Capture and Qualify Leads
  • Integrate Salesforce
  • Dedicated Success Services

Key Employees

Image Name Designation Email ID Twitter Linkedin
Jake Hoffner CTO, Co-Founder N/A N/A https://www.linkedin.com/in/jakehoffner
Frank L. Schmidt, Ph.D Advisory Board Member N/A N/A https://www.linkedin.com/in/frank-schmidt-2a038124

Reviews

“ Real time engagement with our prospects and an excellent Customer Success team ”

4.75/5 (overall) - Gabriele B
Pros:
  • User experience and Salesforce integrations set this conversational marketing platform apart from the competitors.
  • In addition to this, the customer success team streamlined the user adoption among our reps and keeps generating new ideas and improvements for our chatbots
Cons:
  • Nothing in particular, the product is awesome and cover all our needs!
  • At the beginning we run into some country related issues when synchronizing the leads with Salesforce, but the customer success and technical team addressed and resolved them really fast

“ Qualified.com is cutting edge and very effective ”

4.5/5 (overall) - Tyler P
Pros:
  • Easily get more leads for Business Development. plugs into Salesforce which has lots of great info.
  • Monitoring the customer’s screen is an amazing feature. know what they are typing before they submit to get the response ready in timely fashion
Cons:
  • Nothing to dislike about qualified.com. works great. wish we could print PDF of the conversation after it happened rather than take screenshots.
  • Wish there were a mobile app to use on iPhone/Android/apple Watch. if there were a way to distribute the visitors more fairly besides first one to click would be an improvement.

“ Great experience with Qualified, from very beginning through implementation ”

4/5 (overall) - Dan H
Pros:
  • Not only is the tool terrific, the entire team at Qualified has been by far the best to work with.
  • When we decided to leave our existing chat vendor, we vetted many competitors prior to choosing Qualified as our vendor of choice.
Cons:
  • I can’t say there has been anything specific that is dislikable. Obviously, any time you change from one vendor to another, there is a significant amount of time and effort involved by many people in the org.
  • However, this has been a good experience and well worth the time we’ve spent on it.

Features

  • Access Control
  • Analytics
  • API
  • Accounting Integration
  • Agile Software Development
  • Business Intelligence
  • CRM Integration
  • Collaboration Tools
  • Collaborative Workspace
  • Customer Support
  • Customization
  • Email Integration
  • Security
  • Team Collaboration
  • Performance Management

Images & Videos

Q & A

Is Qualified simple to use and supported by a knowledgeable team?

Qualified works seamlessly with our CRM. It's fantastic to see how adaptable the tool is, and it really enables our sales team to connect with leads in a way that works for them. The assistance we have received from Qualified has been exceptional. They are always subject matter experts and bring best practices with them.

Is Qualified the best conversational app available?

Qualified is without a doubt the most effective solution for Conversational Marketing. Not to mention the slick integration with both Salesforce and Pardot; it was a breeze to set up, and Qualified has the best customer support in the industry.

Is Qualified a fantastic support service with an easy-to-use user interface?

The user interface is extremely simple and straightforward. The integrations are also a big plus for us because they help to enrich our data and conversations, and the setup was quick and simple. What really stands out to me is their CSM and level of support. Our CSM is always available when we need her and is willing to jump right in or go the extra mile to ensure that we meet and exceed our objectives.

Alternatives

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