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10+ Best Conversation Intelligence Softwares 2021

Conversation intelligence (CI) software records, transcribes, and analyzes sales calls. Through analyzing sales calls, CI software can identify keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further analyze valuable insights.


Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Jiminny 4.7 Tom Lavery Custom 2016 $1.7 M 12+ London 2830+ Reviews N/A
DialogTech 4.3 Doug Kofoid $15 2005 $45.5 M 173+ Chicago 2100+ Reviews N/A
Wingman 4.6 Shruti Kapoor $500 2018 $3.4 M 10+ Fremont 3490+ Reviews N/A
ExecVision 4.3 David Stillman $20 2012 $7.5 M 52+ Arlington 4210+ Reviews N/A
Salesforce High Velocity Sales 4.2 Marc Benioff $25 2015 $17.1 B 49000+ San Francisco 1547+ Reviews N/A
RingDNA Conversation Intelligence 4.5 Howard Brown Custom 2012 $13.6 M 107+ Los Angeles 8799+ Reviews N/A
Salesken 5 Surga Thilakan Custom 2018 $5 M 57+ Bangalore 3280+ Reviews N/A
CallRail 4.6 Andy Powell $45 2011 $60 M 200+ Atlanta 4390+ Reviews N/A
SalesLoft Conversation Intelligence 4.4 Kyle Porter $75 2011 $21 M 470+ Georgia 1784+ Reviews 2000+ 4.5 Jim Benton Custom 2015 $17.4 M 120+ San Francisco 5690+ Reviews 200+


4.7 User Rating
Custom Price
Call Recording, Call Tagging, Call List Management Features
Jiminny is one of the top companies offering conversation intelligence software. They started in 2016 and their platform already has 10m+ meetings recorded. Over 1,000 sales professionals rely on Jimminy's software to nurture customer communication and interaction for better sales numbers. Their goal is to help sales teams gain leverage to win at customer conversations.


4.3 User Rating
$15 Price
Call Attribution, Marketing Attribution, Hosted IVR Features
DialogTech is a high-end conversation intelligence software acquired by Invoca for $100M in May 2021. The goal of its developers is to understand the needs, wants, preferences, and interests of customers through genuine conversations. They see it as a great means for lead generation, revenue growth, and profit. Today, many companies trust DialogTech as a tool to harness key opportunities within customer interactions.


4.6 User Rating
$500 Price
Sales Coaching, Call Recording, Call List Management Features
Real-time coaching tool Wingman offers the proper information to sales representatives while they are on the phone. Wingman joins sales calls automatically and displays cue-cards based on the dialogue to assist sales representatives with customer objections, inquiries, and behavior suggestions. It also helps salespeople take better notes and summarize calls by allowing them to bookmark crucial parts during the call.


4.3 User Rating
$20 Price
Call Recording, Call List Management, Collaboration Features
ExecVision is a conversation intelligence platform founded on a simple, almost unarguable premise: insights gleaned from customer interactions are exponentially more valuable when they can be translated into performance improvements in your marketing, support, sales, and product teams. Where other conversation intelligence software falls short, we shine.

Salesforce High Velocity Sales

4.2 User Rating
$25 Price
Health Timeline, Social Determinants, Care Gaps Features
Salesforce users are not required to code. Salesforce parts can also be customized by businesses to meet their specific goals and requirements. Salesforce ensures a seamless and efficient workflow by separating separate features such as Sales, Service (Customer care), or Marketing while keeping information connected. Salesforce is also popular among users due to its user-friendly interface.

RingDNA Conversation Intelligence

4.5 User Rating
Custom Price
Sales Enablement, Collaboration, Contact Management Features
RingDNA is a sales engagement platform that uses artificial intelligence to help businesses scale revenue growth. RingDNA is the preferred solution for Salesforce customers, providing a comprehensive solution for sales engagement, sales playbook execution, performance insight, conversation intelligence, and much more.


5 User Rating
Custom Price
Call Recording, Call Analysis, Artificial Intelligence Features
Overview is a conversational intelligence platform that assists sales teams in improving their performance and lowering acquisition costs. The tool provides sales representatives with real-time cues during their conversations to help them engage their customers more effectively. Through detailed Call Analytics, the platform provides managers and sales reps with visibility into every call, including emotions, objections, intent, and so on.


4.6 User Rating
$45 Price
Call recording, Quick setup, AdWords call tracking Features
CallRail is a user-friendly and powerful call tracking solution for data-driven marketers that tracks call conversions from search, offline, and digital marketing campaigns, including PPC keywords. Call recording makes it simple to qualify leads, improve customer service, and coach employees. CallRail makes dynamic tracking number insertion incredibly simple. The reports that are generated are typically very useful and insightful.

SalesLoft Conversation Intelligence

4.4 User Rating
$75 Price
Integration, Dashboard Collaboration, Lead Management Features
Salesloft is the leading provider of a sales engagement platform that assists sellers and sales teams in increasing revenue. The Salesloft Modern Revenue Workspace is a one-stop shop for sellers to complete all of their digital selling tasks, communicate with buyers, understand what to do next, and get the coaching and insights they need to win.

4.5 User Rating
Custom Price
Knowledge Base, Video Record, Call Recording Features
Chorus is the market leader in Conversation Intelligence and a key component of ZoomInfo's (NASDAQ: ZI) leading modern go-to-market software, data, and intelligence for over 20,000 businesses worldwide. By analyzing sales meetings, Chorus' Conversation Intelligence Platform identifies and assists revenue teams in replicating the performance of top-performing reps.