10+ Capsule CRM Alternatives and Competitors

Capsule CRM

Capsule CRM

8.5 User Rating
$3 M Revenue
33+ No of Employees
2009 Founded
SaaS Industry
Contact Management Software Category
Duncan Stockdill CEO

Capsule’s founder was frustrated with mediocre and overkill contact management services. That motivated him to launch his own contact management software in 2009, Capsule. With those said, none of the too simplistic or too complex features of other contact management platforms is present in Capsule. It balances innovation and simplicity seamlessly, which is why it’s among the most trusted contact management software worldwide.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zoho.Com Zoho.Com 9.7 Sridhar Vembu $9.45 1996 $500 M
Chennai 5000+ Reviews
13M +
Office 365 Contact Management Office 365 Contact Management 9.4 Satya Nadella $55.12 2011 N/A 156,500+
Redmond 3767+ Reviews
100K +
Salesmate Contact Management Salesmate Contact Management 9.4 Samir Motwani $12 2016 $2 M
Southern US
5460+ Reviews
Funnel CRM Funnel CRM 9.4 Muhammad Gohar Shafique $10 2018 $8 M
Portland 2300+ Reviews
700 +
Pipedrive Contact Management Pipedrive Contact Management 9.1 Raj Sabhlok $12.50 2010 $12 M
New York 1897+ Reviews
50K +
Bitrix24 Contact Management Bitrix24 Contact Management 9.1 Sergey Rizhikov N/A 1998 $25.8 M
Virginia 1987+ Reviews
5M +
Cloze Cloze 9 Dan Foody $17 2012 $1.1 M
4500+ Reviews
Maximizer Maximizer 8.6 Iain Black $40 2006 $20 M
Vancouver 3450+ Reviews
150K +
Freshworks Freshworks 8.6 Girish Mathrubootham N/A 2010 $100 M
San Mateo 2450+ Reviews
100K +
Pobuca Pobuca 8.6 Isidoros Sideridis N/A 2016 $5 M
London 5790+ Reviews



Key Employees

Michael StringerMichael StringerSoftware Engineer
Dominique BriggsDominique BriggsProduct Design Lead
Chloe LloydChloe LloydProduct Marketerhttps://uk.linkedin.com/in/chloe-lloyd


“ Easy to set up, customise and use ”

9.5/10 (overall) - Charlie J
  • “Tracks” option to set up tasks to be done in an order.
  • Monitor and implement the sales pipeline.
  • Lack of features as compared to other CRM software.
  • Pretty basic UI needs to be made more appealing.

“ A worthy CRM platform ”

9/10 (overall) - Stanley A
  • Mobile app is super helpful to manage work away from a computer!
  • Excellent task management system – can track on a timeline as well as across the team.
  • The Gmail integration can be a little glitchy and hard to get the hang of.
  • Deleting files to free up space is difficult to do.

“ Pretty good crm ”

8/10 (overall) - joshua w
  • Entirely web based. We’ve never experienced down time or lag issues.
  • Free! It’s hard to find a powerful database for free.
  • The Dashboard isn’t particularly customizable or useful for us.
  • The CRM is intended for “sales pipeline” use. We don’t use it for that, so we have to hack it a bit to fit our needs.


  • Access Control
  • Analytics
  • API
  • Accounting Intergration
  • Agile Software Development
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Automated Billing
  • Business Intelligence
  • CRM Integration
  • Campaign Analysis
  • Collaboration Tools
  • Collaborative Workspace
  • Sales Force Automation

Images & Videos

Q & A

Q. Can I connect Capsule with other SaaS applications?

Yes, there are quite a lot of SaaS applications that you can connect with Capsule, and doing so is easy. Here some of the applications that you can integrate with Capsule:

  • MailChimp
  • NiftyQuoter
  • Better Proposals
  • Akita
  • UnifiedVU
  • Google Contacts
  • G Suite Single Sign-On
  • Zendesk  
  • Microsoft Flow
  • FreshBooks
Q. How many countries has Capsule reached?

Capsule is a world-recognized contact management brand. It has customers across more than 170 countries coming from small, mid-size, and large companies. Moreover, the base of operations of Capsule’s dynamic team is located in Manchester, United Kingdom.

Q. Does Capsule have a mobile version?

Absolutely, Capsule has a mobile version both for Android and iOS devices. You can download Capsule from Google Play Store and the App Store.

Q. Does Capsule have data encryption?

Yes, Capsule uses the latest data encryption for maximum security. If a new and improved version launches, its devs immediately transitions to it. Also, Capsule is hosted on Amazon Web Services, one of the best Infrastructure as a Service platform.