10+ Sparta Systems Alternatives and Competitors

Sparta Systems

Sparta Systems

9.4 User Rating
$101.1 M Revenue
280+ No of Employees
1994 Founded
SaaS Industry
Complaint Management Software Category
Dana Jones CEO

Sparta Systems is a complaint management solution designed to automate the process of complaint management. Quality managers and their team can use Sparta Systems to report any customer complaint, directly respond, investigate, and analyze how to resolve and avoid these issues. As of now, 5,000 companies and enterprises rely on Sparta Systems in terms of managing customer complaints. Learn more about Sparta Systems, like best alternatives, pricing, key employees, and more, by scrolling down.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zendesk Complaint Management Zendesk Complaint Management 9.5 Mikkel Svane N/A 2007 $194 M
San Francisco 1654+ Reviews
150K +
Sparta Systems Sparta Systems 9.4 Dana Jones N/A 1994 $101.1 M
New Jersey 1658+ Reviews
5K +
HappyFox Complaint Management HappyFox Complaint Management 9.3 Shalin Jain N/A 2012 $11.5 M
California 1658+ Reviews
3.1K +
Freshservice Complaint Management Freshservice Complaint Management 9.2 Girish Mathrubootham N/A 2010 $100 M
California 1658+ Reviews
10K +
Zoho Desk Complaint Management Zoho Desk Complaint Management 9.1 Sridhar Vembu N/A 1996 $500 M
Chennai 1777+ Reviews
30M +
Fresh Desk Complaint Management Fresh Desk Complaint Management 9 Girish Mathrubootham N/A 2003 $100 M
California 1658+ Reviews
150K +
MasterControl MasterControl 8.9 Jonathan Beckstrand N/A 1993 $100 M
Utah 1587+ Reviews
1K +
ComplianceQuest ComplianceQuest 8.8 Prashanth Rajendran $30 2013 $5 M
Tampa 1654+ Reviews
1K +
Bitrix24 Complaint Management Bitrix24 Complaint Management 8.7 Sergey Rizhikov N/A 1998 $25.8 M
Virginia 1654+ Reviews
5M +
Quantivate Quantivate 8.6 Andy Vanderhoff N/A 2005 $18.5 M
Washington 1589+ Reviews
1K +

Key Employees

Bob RobinsonBob RobinsonVice Presidenthttps://www.linkedin.com/in/generalcounsel1
Jeffrey LongoriaJeffrey LongoriaChief Revenue Officerhttps://www.linkedin.com/in/jeffreylongoria
Steven VivianSteven VivianStrategic Account Executivehttps://www.linkedin.com/in/stevenvivian


“ Overall Good ”

6/10 (overall) - Cerrone D.
  • I like the core solutions of the software to be able to configure the workflow to match the business process.
  • To fitting our business process to the software capabilities.
  • The query manager is very limited.
  • Currently there is no option to conditionally hide or lock data fields.

“ The best tool ”

7/10 (overall) - Rick J.
  • It is fast, easy to search records.
  • Does not have many problems.
  • There needs to be better local control of text when one is writing reports.
  • There need to be features to bold, underline, etc in different report areas.

“ Very user friendly ”

9/10 (overall) - Carrie N.
  • The software is very easy to use.
  • We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database.
  • Customer support is not good.
  • Not very user friendly


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Predictive Sales
  • Performance Management

Images & Videos

Q & A

Q. How much is Sparta Systems?

Like any other software, Sparta Systems offer various pricing options that you can select. However, that means its pricing may vary based on the pricing package you want to use and how many users use it. For the complete pricing details, it is better to check out their website or contact them directly.

Q. Is Sparta Systems an easy platform to use?

Sparta Systems is an easy complaint management platform to use. It has various user-friendly features that are easy to access and navigate. With Sparta Systems, you can easily manage and track customer complaints and easily resolve it.

Q. How secure is Sparta Systems?

Sparta Systems takes security and privacy seriously. They aim to let their users know everything about their system and how they manage their data. That is why they have come up with a privacy policy that contains all the necessary details their users should know. Also, they have prepared security measures to avoid data leakage. So, if you will use Sparta Systems, you can rest assured that your information is secured.

Q. Why use Sparta Systems?

Sparta Systems is one of the best complaint management software around the globe. Many companies and enterprises rely on Sparta Systems because of its powerful features and tools that automate and simplify everything. With Sparta Systems, you can have an easy way towards managing customer complaints.