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10+ Sparta Systems Alternatives and Competitors

Sparta Systems

4.7 User Rating
$101.1 M Revenue
280+ No of Employees
1994 Founded
SaaS Industry
Complaint Management Software Category
Dana Jones CEO
Overview

Sparta Systems is a complaint management solution designed to automate the process of complaint management. Quality managers and their team can use Sparta Systems to report any customer complaint, directly respond, investigate, and analyze how to resolve and avoid these issues. As of now, 5,000 companies and enterprises rely on Sparta Systems in terms of managing customer complaints. Learn more about Sparta Systems, like best alternatives, pricing, key employees, and more, by scrolling down.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zendesk Complaint Management 4.7 Mikkel Svane $Free 2007 $194 M 3570+ San Francisco 1654+ Reviews 150000+
HappyFox Complaint Management 4.6 Shalin Jain Custom 2012 $11.5 M 79+ California 1658+ Reviews 3100+
Freshservice Complaint Management 4.6 Girish Mathrubootham $Free 2010 $100 M 500+ California 1658+ Reviews 10000+
MasterControl 4.4 Jonathan Beckstrand Custom 1993 $100 M 250+ Utah 1587+ Reviews 1000+
ComplianceQuest 4.4 Prashanth Rajendran $30 2013 $5 M 60+ Tampa 1654+ Reviews 1000+
Bitrix24 Complaint Management 4.3 Sergey Rizhikov $Free 1998 $25.8 M 166+ Virginia 1654+ Reviews 5000000+
Quantivate 4.3 Andy Vanderhoff Custom 2005 $18.5 M 60+ Washington 1589+ Reviews 1000+
Intelex 4.2 Justin McElhattan Custom 1992 $80 M 421+ Toronto 1587+ Reviews 1300+
Zoho Desk Complaint Management 4.5 Sridhar Vembu $Free 1996 $500 M 9100+ Chennai 1777+ Reviews 30000000+
Fresh Desk Complaint Management 4.5 Girish Mathrubootham $Free 2003 $100 M 2000+ California 1658+ Reviews 150000+

Key Employees

Image Name Designation Email ID Twitter Linkedin
Bob Robinson Vice President N/A N/A https://www.linkedin.com/in/generalcounsel1
Jeffrey Longoria Chief Revenue Officer N/A N/A https://www.linkedin.com/in/jeffreylongoria
Steven Vivian Strategic Account Executive N/A N/A https://www.linkedin.com/in/stevenvivian

Reviews

“ Overall Good ”

3/5 (overall) - Cerrone D.
Pros:
  • I like the core solutions of the software to be able to configure the workflow to match the business process.
  • To fitting our business process to the software capabilities.
Cons:
  • The query manager is very limited.
  • Currently there is no option to conditionally hide or lock data fields.

“ The best tool ”

3.5/5 (overall) - Rick J.
Pros:
  • It is fast, easy to search records.
  • Does not have many problems
Cons:
  • There needs to be better local control of text when one is writing reports.
  • There need to be features to bold, underline, etc in different report areas.

“ Very user friendly ”

4.5/5 (overall) - Carrie N.
Pros:
  • The software is very easy to use.
  • We were able to configure the system to do exactly what we needed without having to modify our processes to fit the database.
Cons:
  • Customer support is not good.
  • Not very user friendly

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Predictive Sales
  • Performance Management

Images & Videos

Q & A

How much is Sparta Systems?

Like any other software, Sparta Systems offer various pricing options that you can select. However, that means its pricing may vary based on the pricing package you want to use and how many users use it. For the complete pricing details, it is better to check out their website or contact them directly.

Is Sparta Systems an easy platform to use?

Sparta Systems is an easy complaint management platform to use. It has various user-friendly features that are easy to access and navigate. With Sparta Systems, you can easily manage and track customer complaints and easily resolve it.

How secure is Sparta Systems?

Sparta Systems takes security and privacy seriously. They aim to let their users know everything about their system and how they manage their data. That is why they have come up with a privacy policy that contains all the necessary details their users should know. Also, they have prepared security measures to avoid data leakage. So, if you will use Sparta Systems, you can rest assured that your information is secured

Why use Sparta Systems?

Sparta Systems is one of the best complaint management software around the globe. Many companies and enterprises rely on Sparta Systems because of its powerful features and tools that automate and simplify everything. With Sparta Systems, you can have an easy way towards managing customer complaints.

Alternatives

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