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10+ Intelex Alternatives and Competitors

Intelex

4.2 User Rating
$80 M Revenue
421+ No of Employees
1992 Founded
SaaS Industry
Complaint Management Software Category
Justin McElhattan CEO
Overview

Intelex's complaint management solutions is a powerful customer complaint management platform built for businesses of various types. Programmed as part of the Intelex EHS solution, this platform centralizes customer complaint processes while ensuring corrective and preventive actions (CAPA). With its superb complaint management capabilities, Intelex's complaint management solution is recognized as one of the leading complaint management software.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zendesk Complaint Management 4.7 Mikkel Svane $Free 2007 $194 M 3570+ San Francisco 1654+ Reviews 150000+
Sparta Systems 4.7 Dana Jones Custom 1994 $101.1 M 280+ New Jersey 1658+ Reviews 5000+
HappyFox Complaint Management 4.6 Shalin Jain Custom 2012 $11.5 M 79+ California 1658+ Reviews 3100+
Freshservice Complaint Management 4.6 Girish Mathrubootham $Free 2010 $100 M 500+ California 1658+ Reviews 10000+
MasterControl 4.4 Jonathan Beckstrand Custom 1993 $100 M 250+ Utah 1587+ Reviews 1000+
ComplianceQuest 4.4 Prashanth Rajendran $30 2013 $5 M 60+ Tampa 1654+ Reviews 1000+
Bitrix24 Complaint Management 4.3 Sergey Rizhikov $Free 1998 $25.8 M 166+ Virginia 1654+ Reviews 5000000+
Quantivate 4.3 Andy Vanderhoff Custom 2005 $18.5 M 60+ Washington 1589+ Reviews 1000+
Zoho Desk Complaint Management 4.5 Sridhar Vembu $Free 1996 $500 M 9100+ Chennai 1777+ Reviews 30000000+
Fresh Desk Complaint Management 4.5 Girish Mathrubootham $Free 2003 $100 M 2000+ California 1658+ Reviews 150000+

Pricing

Basic
  • $750/month

Key Employees

Image Name Designation Email ID Twitter Linkedin
Taras Rodtsevych N/A N/A N/A https://www.linkedin.com/in/taras-rodtsevych
Lena Kuznetsova N/A N/A N/A https://www.linkedin.com/in/lena-kuznetsova-9723b765

Reviews

“ Power user and go live project leader in several countries EMEA ”

4/5 (overall) - Alessandra D
Pros:
  • Coverage of management system requirements and reporting apps.
  • User friendly
Cons:
  • Necessity to adapt to local requirements , it might be helpful to get releases including already local specifications
  • Modules to fill too long, much better the apps for incident reporting

“ Great and modern test management software ”

4/5 (overall) - Maria Agustina A
Pros:
  • Best way to map your development teams. Optimize business performance, and optimize your projects.
  • Very flexible platform that allows you to make teams efficient. Provides businesses functionalities to manage operations.
Cons:
  • Helps organizations ensure compliance.
  • Standards alignment along the supply chain.

“ Its been about four years since last used intelex so not sure if i am right for this review ”

4.5/5 (overall) - Andy J
Pros:
  • In my company I wanted to use Intelex.
  • Started the process for approval together with the corporate HSE manager
Cons:
  • I missed the offline fill in option which back then another platform did provide.
  • This option would allow the user to fill in a form offline and later upload it and then the file would synchronize automatically

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • List Management
  • Marketing Automation
  • Collaboration Tools
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Performance Management
  • Process Management

Images & Videos

Q & A

How much does Intelex cost per subscription?

Intelex primarily offers flexible pricing options based on every organization’s needs. The platform provides custom quote pricing for its Small & Medium and Enterprise subscription bundles, which are accessible via cloud-based and mobile app. So that you can get in touch with Intelex’s sales representative, you can immediately go to www.intelex.com/request-price and fill up all the necessary information required

What benefits can I get with Intelex's complaint management solution?

Intelex’s complaint management solution offers a lot of benefits for your company’s complaint management processes. Aside from centralizing your customer complaint management processes, Intelex has the ability to address all types of complaints, respond and correct complaints quickly, streamline complaint reporting processes, and monitor and measure your success.

Can I access the Intelex compliant solution on mobile?

Absolutely! Intelex’s compliant management solution is highly accessible from any smartphone or tablet. The platform also provides offline capabilities that allow remote or unconnected users to capture and sync data when they regain connectivity.

Does Intelex offer audit trail functionality?

Yes. Intelex offers a flexible audit train functionality that maintains a complete history of created, modified, maintained, archived, retrieved, and transmitted records. This feature also logs the local date, time, and user in compliance with FDA 21 CFR Part 11.

Alternatives

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