CRMDatabase ManagementProject ManagementERPExpense ManagementMarketing AutomationAccountingCustomer ServiceBusiness IntelligenceMarketing Resource ManagementContent ManagementSales ManagementInventory managementEmail MarketingPayment ProcessingE-Signature SoftwareContract Management SoftwareCybersecurity SoftwareCMMSLead ManagementBusiness Process ManagementCorporate Performance ManagementCustomer Engagement SoftwareEnterprise Architecture SoftwareBrand Management SoftwareChange Management SoftwareLead Generation SoftwareVideo SharingWorkforce ManagementDocument Management SoftwareReporting SoftwareBilling And Invoicing SoftwareEnterprise Asset ManagementNetwork Security SoftwareData Analytics SoftwareQuality Management SoftwareWeb Conferencing SoftwareWeb Design SoftwareSEO SoftwareData Quality SoftwareRisk Management SoftwareFacility Management SoftwareHelp Desk SoftwareSocial Media Management SoftwareSales Performance ManagementSales Forecasting SoftwareDigital Asset Management SoftwareSupply Chain ManagementFile Sharing SoftwareCPQ SoftwarePartner Management SoftwareEmail Signature SoftwareMarketing Attribution SoftwareCustomer Experience SoftwareBudgeting SoftwareAudit SoftwareHR SoftwareEHS SoftwareKnowledge Management SoftwarePresentation SoftwareVPNWebsite Monitoring SoftwarePR SoftwareMarketing Analytics SoftwareProposal SoftwarePayroll SoftwareIdentity And Access ManagementTask Management SoftwareWeb Analytics SoftwareBusiness Plan softwareArtificial Intelligence SoftwarePhoto EditingVideo EditingVideo Hosting WebsitesDocument Creation SoftwareData Virtualization SoftwareRequirements Management SoftwareVector Graphics SoftwareAfter Effects SoftwareBoard Management SoftwareBusiness Activity Monitoring SoftwarePolicy Management SoftwareOperational Risk Management SoftwareEquipment Maintenance SoftwareProject Portfolio ManagementBusiness Management SoftwareCorporate LMSInternal Communications SoftwareBenefits Administration SoftwareTime Tracking SoftwareTalent Management SoftwareEmployee Scheduling SoftwareEmployee Performance ManagementEmployee Engagement SoftwareVideo Interviewing SoftwareApplicant Tracking SoftwareContact Management SoftwareEmployee Recognition SoftwareEmployee Feedback SoftwareOnboarding SoftwareEmployee Training SoftwareBackground Check SoftwareRecruiting Software360 Degree Feedback SoftwareAttendance Tracking SoftwareEmployee Monitoring SoftwareHR Analytics SoftwareReference CheckWhistleblowing SoftwareSubscription Management SoftwareFraud Detection SoftwareData Loss PreventionInfluencer MarketingReferral MarketingCompensation Management SoftwareProcurement SoftwareDecision Making SoftwareMind Mapping SoftwareComplaint Management SoftwareEnterprise Feedback ManagementEmployee Management SoftwareHCM SoftwareAbsence ManagementMeeting Management SoftwareProduct Lifecycle Management SoftwareEnterprise Search SoftwareData Visualization SoftwareMulti-level MarketingRFP SoftwareIncident Management SoftwareEncryption SoftwareDatabase Security SoftwareExit Interview Management SoftwareInterview SchedulingPEO SoftwareSocial Media Monitoring SoftwareChatbots SoftwareRecruiting Automation SoftwareStaffing SoftwareWorkload AutomationFinancial ManagementBusiness Continuity ManagementSocial Media AnalyticsEndpoint Security SoftwareEnterprise Content ManagementCustomer Communication ManagementProduct Management SoftwareHR Case ManagementNetwork ManagementMaster Data ManagementRemote Support SoftwareClient Portal SoftwareHR Service Delivery SoftwareElectronic Data InterchangePerformance Appraisal SoftwareReference ManagementScreen Sharing SoftwareContract Lifecycle ManagementQuote ManagementDirect Mail Automation SoftwareBudgeting and Forecasting SoftwareDevOps SoftwareBackup SoftwareEvent Stream Processing SoftwareBid Management SoftwareBig Data Processing and Distribution SoftwareRestaurant POS SystemField Service Management SoftwareEndpoint Detection & Response SoftwareRobotic Process Automation SoftwareFleet Management SoftwareCustomer Data Platform SoftwareServicesAccounting ServicesSocial Media AdvertisingData SecurityEmail SecurityBookkeepingInbound MarketingLegal ServicesBusiness Travel ManagementInternational PEORevenue OperationsVirtual ReceptionistWin-Loss AnalysisApplication SecurityEndpoint SecurityIncident ResponseIoT SecurityHR Services ProvidersInternet Service ProvidersManaged Print ServicesManagement Consulting ProvidersNonprofit Consulting ProvidersOutsourced Sales ProvidersSales Consulting ProvidersSales Training ProvidersCloud ServicesIaaS ProvidersCloud HostingCloud MigrationThreat IntelligencePayroll ServicesBackground CheckManagement ConsultingHR ServicesIT Compliance ServicesMerchant ServicesOnline PaymentCloud ComputingIdentity Theft ProtectionQuality AssuranceMaster Data ServicesThreat HuntingTax ServicesAuditing ServicesCredit MonitoringNetwork SecurityEmail Marketing ServicesVPN ServicesRemote DesktopDomain RegistrationCloud StorageHR OutsourcingRide SharingCarpoolingFood DeliveryGrocery DeliveryDog Food DeliveryDog WalkingPet TransportAirlines ServicesKeto Meal DeliveryVegan Meal DeliveryDigital MarketingMusic StreamingDomestic US AirlinesSocial NetworkingDomestic Dubai AirlinesPlant DeliveryMeat DeliveryMeal Kit DeliveryCheapest Meal DeliveryBaby Food DeliveryPet GroomingPet SittingSports StreamingGame StreamingWeb HostingOnline TutoringPhoto PrintingBabySittingCommercial CleaningWeb Design ServicesDirect Mail ServicesConference CallWine DeliveryAnime StreamingEmail EncryptioneCommerce FulfillmentCoffee SubscriptionCredit RepairFrozen Meal DeliveryHealthy Meal DeliveryGluten Free Meal DeliveryPet AdoptionWebsite Monitoring ServicesInstagram GrowthInternational Money TransferTranscription ServicesContent WritingTelemarketingWordpress MaintenanceVirtual OfficeTranslation ServicesMarket ResearchContent EditingMarketing AnalyticsSchool Lunch DeliveryOutsourced Customer SupportLong Distance MovingJunk RemovalOnline Flower DeliveryCloud BackupPhoto BookOnline FaxSocial Media MarketingPacking ServicesAudioBookPhoto ScanningFile HostingMedical BillingPress Release DistributionPlant Delivery ServicesAnswering ServicesDissertation WritingText Message MarketingAlcohol DeliveryResume WritingPush Notification ServicesAward BookingWebsite SecurityContent MarketingFile Sharing ServicesHotel BookingVirtual AssistantCloud GamingProxy ServicesBook PromotionLaundry DeliveryCybersecurity ServicesOnline Interior DesignPlant Based Meal DeliveryMilk DeliveryPest ControlProduce DeliveryVitamin SubscriptionPersonal FinanceLead GenerationData EntryTransactional EmailMusic DistributionBack Office OutsourcingSaaS

10+ HappyFox Complaint Management Alternatives and Competitors

HappyFox Complaint Management

4.6 User Rating
$11.5 M Revenue
79+ No of Employees
2012 Founded
SaaS Industry
Complaint Management Software Category
Shalin Jain CEO

HappyFox is a complaint management solution designed to handle all customer complaints from one interface. HappyFox enables users to gather customer complaints into a help desk system where users can categorize, assigns, and resolve all complaints with ease. It can also help users gain loyalty and increase retention. As of now, 3,100 companies and enterprises rely on HappyFox in terms of complaint management. Learn more about HappyFox by scrolling down.


Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zendesk Complaint Management 4.7 Mikkel Svane $Free 2007 $194 M 3570+ San Francisco 1654+ Reviews 150000+
Sparta Systems 4.7 Dana Jones Custom 1994 $101.1 M 280+ New Jersey 1658+ Reviews 5000+
Freshservice Complaint Management 4.6 Girish Mathrubootham $Free 2010 $100 M 500+ California 1658+ Reviews 10000+
MasterControl 4.4 Jonathan Beckstrand Custom 1993 $100 M 250+ Utah 1587+ Reviews 1000+
ComplianceQuest 4.4 Prashanth Rajendran $30 2013 $5 M 60+ Tampa 1654+ Reviews 1000+
Bitrix24 Complaint Management 4.3 Sergey Rizhikov $Free 1998 $25.8 M 166+ Virginia 1654+ Reviews 5000000+
Quantivate 4.3 Andy Vanderhoff Custom 2005 $18.5 M 60+ Washington 1589+ Reviews 1000+
Intelex 4.2 Justin McElhattan Custom 1992 $80 M 421+ Toronto 1587+ Reviews 1300+
Zoho Desk Complaint Management 4.5 Sridhar Vembu $Free 1996 $500 M 9100+ Chennai 1777+ Reviews 30000000+
Fresh Desk Complaint Management 4.5 Girish Mathrubootham $Free 2003 $100 M 2000+ California 1658+ Reviews 150000+


  • Request Pricing
  • Canned Actions
  • SLA Management
  • Knowledge base
  • SSL Certificate Hosting
  • Request Pricing
  • Multi-brand Helpdesk
  • SLA Breach Notification
  • Custom Ticket Queues
  • 24/7 Email Support
  • Request Pricing
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • 24/7 Email/Chat Support
Enterprise Plus
  • Request Pricing
  • Agent Scripting
  • 2 TB Attachment Store
  • Customer Success Manager
  • 24/7 Email/Chat/Phone Support

Key Employees

Image Name Designation Email ID Twitter Linkedin
Pulkit Sankhla Enterprise Account Executive N/A N/A
Aarti Shah Marketing Associate N/A N/A
Glen Harper N/A N/A N/A


“ Meets our needs ”

4/5 (overall) - Carl P
  • Flexibility. With HappyFox, it is so easy to change the configuration to meet our ever-changing needs.
  • We can do this easily via the built-in tools and extensive knowledgebase they offer and none of it requires coding
  • I wish that their automation tools were a little more flexible- specifically with defining the events, frequency, and triggers used to automate an action.
  • It is set up sort of like using the Windows Task Scheduler.

“ Easy to use ”

4/5 (overall) - Saban C
  • Happy fox is a great implementation for our customer service team.
  • I love how organized you can keep everything. Having all my work tickets at the tip of my fingers is amazing
  • They are still working on extension app varieties but is already better than many others.
  • I’m not a big fan of the application. It’s not as customizable as the webpage.

“ A good program but could be faster and more organized ”

4/5 (overall) - Eric V
  • It’s easy to send e-mails, the interface is nice.
  • It’s generally fairly fast and you can easily work with other people on your team with it.
  • It’s very hard to see new e-mails coming in which is important.
  • There should be an alert when a client e-mails you. Otherwise they could be waiting for hours because it’s easy to miss.


  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Customer Support
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Performance Management
  • Process Management

Images & Videos

Q & A

Is HappyFox a free platform?

HappyFox is not a free platform. But it offers affordable and simple packages. That means its pricing may vary depending on the package you want to use. For complete pricing details, you can check out their website or request them to give you the details you want to know. Some software sellers and service providers prefer to talk in private in terms of pricing.

Is HappyFox an easy platform to use?

HappyFox is an easy complaint management software to use. It has various factors that are easy to access and user-friendly. With the characteristics that HappyFox has, users can use it without any hassle. With HappyFox, you can have an easy way towards managing customer complaints

How secure is HappyFox?

HappyFox prioritizes customer security and data privacy. That is why they set up security systems and measures that can avoid discrepancies and data leakage. Also, they provide a privacy policy to inform their users about why and how they collect and manage their users’ information. So, when you use HappyFox, you can guarantee the safety of your data.

Why use HappyFox?

HappyFox is one of the best complaint management software that dominates the world. It has various features that ease up all the customer complaint management processes. HappyFox enables you to receive complaints, track them, resolve and reduce complaints. Use HappyFox now.