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10+ ComplianceQuest Alternatives and Competitors

ComplianceQuest

4.4 User Rating
$5 M Revenue
60+ No of Employees
2013 Founded
SaaS Industry
Complaint Management Software Category
Prashanth Rajendran CEO
Overview

ComplianceQuest is a complaint management solution designed to make customer complaint management easier. It has features that include improving customer experience, automating regulatory submission and compliance, leveraging predictive analytics, automating investigation and root cause analysis, and seamless integration with CRM. Its solution comes with intelligence that drives automation and efficiency. As of now, 1,000 companies and enterprises rely on ComplianceQuest in terms of complaint management. Discover more about ComplianceQuest, such as best alternatives, pricing, and more, by scrolling down.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Zendesk Complaint Management 4.7 Mikkel Svane $Free 2007 $194 M 3570+ San Francisco 1654+ Reviews 150000+
Sparta Systems 4.7 Dana Jones Custom 1994 $101.1 M 280+ New Jersey 1658+ Reviews 5000+
HappyFox Complaint Management 4.6 Shalin Jain Custom 2012 $11.5 M 79+ California 1658+ Reviews 3100+
Freshservice Complaint Management 4.6 Girish Mathrubootham $Free 2010 $100 M 500+ California 1658+ Reviews 10000+
MasterControl 4.4 Jonathan Beckstrand Custom 1993 $100 M 250+ Utah 1587+ Reviews 1000+
Bitrix24 Complaint Management 4.3 Sergey Rizhikov $Free 1998 $25.8 M 166+ Virginia 1654+ Reviews 5000000+
Quantivate 4.3 Andy Vanderhoff Custom 2005 $18.5 M 60+ Washington 1589+ Reviews 1000+
Intelex 4.2 Justin McElhattan Custom 1992 $80 M 421+ Toronto 1587+ Reviews 1300+
Zoho Desk Complaint Management 4.5 Sridhar Vembu $Free 1996 $500 M 9100+ Chennai 1777+ Reviews 30000000+
Fresh Desk Complaint Management 4.5 Girish Mathrubootham $Free 2003 $100 M 2000+ California 1658+ Reviews 150000+

Pricing

Basic
  • $30/month/user

Key Employees

Image Name Designation Email ID Twitter Linkedin
Michael Bower EHS N/A N/A https://www.linkedin.com/in/michaelbower
Prakash Manvi N/A N/A N/A https://www.linkedin.com/in/prakash-manvi-32b90b
Shalini Chowdhary N/A N/A N/A https://www.linkedin.com/in/shalini-chowdhary-7aa971

Reviews

“ Cloud-Based Platform ”

4/5 (overall) - Kippy H.
Pros:
  • Radically improved reporting capabilities.
  • Cloud-based platform with increased agility, efficiency, and speed.
Cons:
  • No issues or concerns to date.
  • The support and communication at ComplianceQuest have been top-notch, even on days when there was a lot of pressure.

“ Excellent Customer Service ”

4/5 (overall) - Joe F.
Pros:
  • The CQ product `out of the box’ meets the majority of my requirements. No customization required!
  • The implementation team offer many industry best practices as solutions to questions and are also highly competent in listening to your requirements and doing whatever is necessary to fulfill them.
Cons:
  • The ‘ownership’ concept can make it challenging to manage some tasks. For example, to revise a document one has to own the document.
  • If you are not the owner then the document ownership needs to be given to you by the existing owner (or Admin). A small annoyance.

“ ComplianceQuest...Above and Beyond ”

4.5/5 (overall) - Alastair H.
Pros:
  • The Inspection module in ComplianceQuest is intuitive and easy to use.
  • The interface is customizable so you can easily set up the look and feel for your users
Cons:
  • Like any software the initial setup is a chore. You have to follow the steps carefully.
  • Make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist

Features

  • Access Control
  • Analytics
  • Accounting Integration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • Email Integration
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Team Collaboration
  • Predictive Sales
  • Performance Management
  • Process Management

Images & Videos

Q & A

How much is the pricing of ComplianceQuest?

ComplianceQuest is not an expensive nor inexpensive software. It is a platform that is worth the price. Its price starts at $30 per month. For complete pricing details, it is better to check out their website or contact them directly. Some software developers or sellers would prefer to talk about pricing matters in private.

Is ComplianceQuest easy software to use?

ComplianceQuest is an easy complaint management platform to use. It has various user-friendly features and factors that are easy to access and navigate. Its robust, intuitive, and flexible characteristics make it easier for the users to use it and work efficiently.

How safe is ComplianceQuest?

ComplianceQuest takes security and privacy pretty seriously. That is why they have developed a privacy policy that enables their users to know and understand why and how they collect and manage their information. Also, they provide various security measures to avoid discrepancies and other malicious activities that may jeopardize their users’ information.

Why use ComplianceQuest?

ComplianceQuest is one of the best complaint management software around the world. Many companies and enterprises rely on it because of its outstanding features and customer support. With ComplianceQuest, you can easily manage your customer complaints and at the same time improve customer relationships and experience.

Alternatives

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