10+ Bitrix24 Complaint Management Alternatives and Competitors

Bitrix24 Complaint Management

Bitrix24 Complaint Management

8.7 User Rating
$25.8 M Revenue
166+ No of Employees
1998 Founded
SaaS Industry
Complaint Management Software Category
Sergey Rizhikov CEO

Bitrix24 Complaint Management is a high-powered compliant management solution built for customer-driven organizations. Designed as an all-in-one software, Bitrix24 offers extensive solutions that support businesses’ clients whenever they need it, wherever they are. Programmed as part of Bitrix24’s high-end solutions, Bitrix24 Complaint Management is branded as one of the best complaint management software to use.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Zendesk Complaint Management Zendesk Complaint Management 9.5 Mikkel Svane N/A 2007 $194 M
San Francisco 1654+ Reviews
150K +
Sparta Systems Sparta Systems 9.4 Dana Jones N/A 1994 $101.1 M
New Jersey 1658+ Reviews
5K +
HappyFox Complaint Management HappyFox Complaint Management 9.3 Shalin Jain N/A 2012 $11.5 M
California 1658+ Reviews
3.1K +
Freshservice Complaint Management Freshservice Complaint Management 9.2 Girish Mathrubootham N/A 2010 $100 M
California 1658+ Reviews
10K +
Zoho Desk Complaint Management Zoho Desk Complaint Management 9.1 Sridhar Vembu N/A 1996 $500 M
Chennai 1777+ Reviews
30M +
Fresh Desk Complaint Management Fresh Desk Complaint Management 9 Girish Mathrubootham N/A 2003 $100 M
California 1658+ Reviews
150K +
MasterControl MasterControl 8.9 Jonathan Beckstrand N/A 1993 $100 M
Utah 1587+ Reviews
1K +
ComplianceQuest ComplianceQuest 8.8 Prashanth Rajendran $30 2013 $5 M
Tampa 1654+ Reviews
1K +
Bitrix24 Complaint Management Bitrix24 Complaint Management 8.7 Sergey Rizhikov N/A 1998 $25.8 M
Virginia 1654+ Reviews
5M +
Quantivate Quantivate 8.6 Andy Vanderhoff N/A 2005 $18.5 M
Washington 1589+ Reviews
1K +


5 GB
Starter business tool suite
2 users
10 GB
Sites and CRM to grow your business
6 users
50 GB
Rock-solid CRM
24 users
50 GB
Rock-solid project management
50 users
100 GB
Advanced business tool suite

Key Employees

Bruno ConteBruno ConteDigital Strategisthttps://it.linkedin.com/in/brunoconte
Paul LevchukPaul LevchukHead of Data & Growthhttps://ua.linkedin.com/in/paullevchuk
Serg VostrikovSerg Vostrikovhttps://bd.linkedin.com/in/vostrikov


“ Evaluation of bitrix24 management software ”

8/10 (overall) - Fernando d.
  • What I like most about britrix24, besides being a great CRM software, helps me with scheduling tasks and can involve project participants, sending a simple task link to participants.
  • One more advantage is being able to access it through my mobile device because it is also responsive, so I have access to it without having to be physically present at the workplace.
  • Actually I have no complaints about the product because for what I need it meets all my needs.
  • A suggestion might be to provide more training for operating the software through video lessons.

“ Tracking made easy ”

8/10 (overall) - Funmilayo W.
  • Easy to use…
  • You need maximum a day training and you can navigate yourself afterwards.
  • Too many features.
  • It’s a bit hard to navigate

“ Bitrix24 Is an All in One CRM and Collaboration Platform ”

8/10 (overall) - Awogor M.
  • Bitrix24 is a complete Workspace software and Customer Relation Mangement software to organize.
  • Manage all your work in one place including collaboration and live streaming to social media. Bitrix helps to integrate your social media accounts and helps you manage them within as well.
  • Bitrix24 can be somehow complicated for the beginning.
  • But with time, you get used to it and can work almost with little or no supervision.


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Predictive Sales
  • Performance Management

Images & Videos

Q & A

Q. How much does Bitrix24 Complaint Management cost?

Since Bitrix24 Complaint Management is programmed under Bitrix24, the solution is bundled following Bitrix24’s pricing cost. You can acquire Bitrix24 Complaint Management through different pricing plans, particularly Bitrix24’s Special Plans ($19 per month to $55 per month) and Business Plans ($79 per month to $159 per month).



Q. Does Bitrix24 Complaint Management offer free trial access?

Absolutely! You can enjoy Bitrix24 Compliance Management through a free 30-day trial by activating it before upgrading. The platform also offers its Free plan access that you can enjoy with an unlimited number of users for business and communication tools, 5GB of online storage, and one access for the site. Moreover, contact Bitrix24’s representative to get in-depth information about this offer.

Q. Can I access Bitrix24 Complaint Management using my mobile device?

Given the fact that business complaint management is a non-stop process, Bitrix24 ensures that you can access this critical process using your mobile devices. With the Bitrix24 mobile app, you can now access your businesses’ complaint management processes on the go. You can get to experience this superb feature by downloading the app through Google Play and App Store.


Q. Does Bitrix24 Compliant Management offer on-premise deployment?

Yes. You can choose to have Bitrix24 Compliant Management through on-premise deployment. This deployment feature highly works for organizations with 50 to 50,000 employees in size.