10+ Zendesk Client Portal Alternatives and Competitors

Zendesk Client Portal

Zendesk is a company known for providing customer relationship management (CRM) solutions. Zendesk’s goal is to bridge the gaps that hinder strong relationships between businesses and clients. Companies from around the world are relying on Zendesk to establish client portals. Zendesk started way back in 2007 and is still going strong in improving client connections today.
Alternatives
Logo | Name Sort | Rating Sort | CEO | Pricing Sort | Founded Sort | Revenue Sort | Employees Sort | Location Sort | Reviews Sort | Customers Sort |
---|---|---|---|---|---|---|---|---|---|---|
![]() | SuiteDash | Mike Lambert | $19 | 2012 | $1000 K | 10+ | North Carolina | 1987+ Reviews | N/A | |
![]() | FileInvite | James Sampson | N/A | 2015 | $4 M | 24+ | Auckland | 1877+ Reviews | N/A | |
![]() | Clinked | Tayfun Bilsel | $83 | 2008 | $1.3 M | 9+ | Cambridge | 1987+ Reviews | 75K + | |
![]() | Huddle | Mark Wrighton | N/A | 2006 | $25 M | 124+ | London | 1874+ Reviews | 490 + | |
![]() | Onehub | Charles Mount | $12.50 | 2007 | $1 M | 28+ | Seattle | 1784+ Reviews | 1K + | |
![]() | Zendesk Client Portal | Mikkel Svane | N/A | 2007 | $194 M | 3,570+ | San Francisco | 1874+ Reviews | 150K + | |
![]() | Accelo | Geoff McQueen | $39 | 2009 | $15.4 M | 100+ | San Francisco | 1987+ Reviews | 2K + | |
![]() | Vcita | Itzik levy | $19 | 2010 | $16 M | 210+ | Bellevue | 1748+ Reviews | 1.5K + | |
![]() | Freshdesk Client Portal | Girish Mathrubootham | N/A | 2010 | $200 M | 5,000+ | California | 1878+ Reviews | N/A | |
![]() | Filecloud | Madhan Kanagavel | $10 | 2008 | $7.4 M | 51+ | Austin | 1698+ Reviews | N/A |
Contact Info
Pricing
Key Employees
Image | Name | Designation | |
---|---|---|---|
![]() | Peter Kazanjy | Entrepreneur | https://www.linkedin.com/in/kazanjy |
![]() | Jaimie Buss | VP of Sales | https://www.linkedin.com/in/jaimiebuss |
![]() | Christoph Janz | https://www.linkedin.com/in/christophjanz |
Reviews
“ Worth the service and product ”
- The most liking thing about this software is, its customizable in every way.
- The software does not have lot of features available, but you can customize yourself (or a developer) the features based on your requirement.
- The service is quite slow.
- The product even has downtime.
“ Great ticketing platform ”
- The ticket tracking system is very easy to use and set up so you can see what tickets each business unit or user has open.
- It also integrates very well with Slack and Salesforce so users can submit tickets and we can track results in Salesforce.
- Some of the automation is very confusing and certain settings are hard to find because they are buried somewhere.
- It is very difficult to change due to the automation rules automatically reassigning it.
“ The best professional ticketing solution ”
- I can manage my tickets with ease using Zendesk. It provides me with the perfect user interface to easily navigate between all my tickets and incidents.
- This tool is also widely used making it great for training new colleagues and customers to use this for internal systems.
- The software is great however it can take a couple of hours to get used to the flow of tickets and interfaces in comparison to some other CRM software.
- Once familiar this is not an issue.
Features
- Analytics
- Accounting Intergration
- Application Integration
- Assessment Management
- Assignment Management
- Business Intelligence
- CRM Integration
- List Management
- Marketing Automation
- Customization
- Sales Enablement
- Sales Force Automation
- Team Collaboration
- Predictive Sales
- Performance Management
Images & Videos
Q & A
Yes, Zendesk has a free trial that you can get at any time from its official website. It’s your chance to learn how Zendesk works and explore its features without paying a penny. You’ll have full access to Zendesk for a limited time. Take advantage of it now.
Yes, Zendesk has demo videos that discuss how the system works. The demo videos are available on Zendesk’s website. But before you can watch them, you must submit your first name, last name, and work email to Zendesk. Shortly after, you’ll receive a response from Zendesk.
No, Zendesk will not delete your data once your free trial ends. You simply won’t be able to access Zendesk. But your data will remain intact. To access your data and continue using Zendesk, you must log in and purchase a subscription plan.
Zendesk has customers around the world, which also means they have offices worldwide. Zendesks’s offices are located in the following:
- San Francisco, California, USA (Main Office)
- Madison, Wisconsin, USA
- Australia
- Brazil
- Canada
- Denmark
- France
- Germany
- India
- Ireland
- Italy
- Japan
- South Korea
- Netherlands
- Philippines
- Poland
- UK
- Singapore
- Spain