10+ Drift Chatbot Alternatives and Competitors

Drift Chatbot

9.5 User Rating
$43 M Revenue
130+ No of Employees
2014 Founded
SaaS Industry
Chatbots Software Category
David Cancel CEO

Drift Chatbot is a chatbot solution designed to communicate and connect with customers easily and quickly. With Drift Chatbot, users can unlock the pipeline with the right conversation for every situation, deliver more qualified meetings for the sales team, and increase the return on marketing investment. As of now, 10,000 companies and businesses trust and rely on Drift Chatbot. See more about Drift Chatbot, such as best alternatives, pricing, and more, by scrolling down.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Drift Chatbot Drift Chatbot 9.5 David Cancel N/A 2014 $43 M
Boston 1654+ Reviews
10K +
HubSpot Chatbot HubSpot Chatbot 9.4 Brian Halligan $40 2006 $670 M
Cambridge 1777+ Reviews
78.7K +
Zendesk Chatbot Zendesk Chatbot 9.3 Mikkel Svane N/A 2007 $816.4 M
San Francisco 1698+ Reviews
150K +
Aminos Chatbot Aminos Chatbot 9.2 David Vivero $37 2019 $4.5 M
San Francisco 1541+ Reviews
Botsify Botsify 9.1 Adrien Menard $49 2012 $19 M
New York 1547+ Reviews
42K +
Intercom Chatbot Intercom Chatbot 9 Karen Peacock $499 2011 $50 M
San Francisco 1698+ Reviews
100K +
IBM Watson Assistant IBM Watson Assistant 8.9 Ginni Rometty N/A 2014 $5.7 B
New York 1698+ Reviews
26.7K +
Freshchat Freshchat 8.8 Girish Mathrubootham N/A 2010 $100 M
San Mateo 1698+ Reviews
40K +
Bold360 Bold360 8.7 Marco Borgherese N/A 2003 $5 M
Boston 1698+ Reviews
38.3K +
LiveChat Chatbot LiveChat Chatbot 8.6 Mariusz Cieply N/A 2002 $89.4 M
Poland 1698+ Reviews
400 +


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Key Employees

Michael TroianoMichael TroianoVenture Storytellerhttps://www.linkedin.com/in/mtroiano
Jim KelliherJim KelliherChief Financial Officerhttps://www.linkedin.com/in/jim-kelliher-8a3100
Jeff OrkinJeff Orkinhttps://www.linkedin.com/in/jorkin


“ Simple setup, solid results ”

8/10 (overall) - Dalton B.
  • It was easy to setup, and easy to understand with limited knowledge of this type of product.
  • The product will scale with you, meaning, if you are knowledgable about all features, then they are there for you. If you’re just looking for a site lead service, it does that really well also, without being overwhelming.
  • The other features aren’t explained well, and not sure where to look if I wanted them explained.
  • The image that can be placed with the pop-up message is very limited in customization. For example, it cuts the top of the picture off and there’s very limited functionality associated with editing it further.

“ Best Realtime communication chat tool ”

8/10 (overall) - Guru S.
  • We love the way how Drift chat helps our customers to get in touch instantly within our product.
  • When customers get into issue or questions to be answered, they don’t have to wait for email support, all the questions can be answered instantly within the chat.
  • The web app ( dashboard ) is too slow to load initially but the chat is super fast and reliable.
  • I wish they had android sdk to initiate conversation within the application.

“ Expensive but awesome ”

7/10 (overall) - Rob C.
  • With Drift, you can create customized chat experiences for users based on all sorts of criteria – the page they’re on, the number of times they’ve visited.
  • The channel they used to get to your site – and to target specific businesses with targeted messaging. Building the chat flows (Drift calls them “Playbooks”) is generally quite easy
  • We haven’t been using Drift for that long, and there have already been a number of instances.
  • Where I or one of the other users in the company have attempted to do something that seems obvious, only to find out the tool doesn’t allow us to do so.


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • Collaboration Tools
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Sales Force Automation
  • Security
  • Performance Management

Images & Videos

Q & A

Q. How much does Drift Chatbot cost?

It also provides a free version. That means you can use it without spending a single penny. But of course, it only has limited features. However, if you want to upgrade, you can avail of its package-based pricing options. For more details, visit its website or contact them directly.

Q. Is Drift Chatbot safe to use?

Drift Chatbot is a safe platform to use. It aims to earn its users’ respect and trust. That is why Drift Chatbot makes sure that all data it has are safe and secured. It even generates numerous security measures and policies to avoid data leakage and discrepancies.

Q. Is Drift Chatbot legit?

Drift Chatbot is a legit chatbot platform. It follows industry guidelines and regulations. Plus, it complies with all legal requirements, enough to prove that they’re legit and safe to use. So you have nothing to worry about if you want to use Drift Chatbot.

Q. Why use Drift Chatbot?

Drift excels at one thing in chatbots. They are the best in the industry, far ahead of any of their competitors or other tech firms attempting to “add-on” a chat tool. Get rid of forms and use Drift’s chatbots to save time, reduce friction, and increase inbound traffic.