10+ Bold360 Alternatives and Competitors


8.7 User Rating
$5 M Revenue
3000+ No of Employees
2003 Founded
SaaS Industry
Chatbots Software Category
Marco Borgherese CEO

Bold360 is a reliable chatbot software developed by LogMeIn, one of the known providers of customer support and engagement solutions. With Bold360, LogMeIn aims to simplify the way businesses communicate with customers or clients. They offer a chatbot software that lessens the challenges and eases the pressure of maintaining customer relationships.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Drift Chatbot Drift Chatbot 9.5 David Cancel N/A 2014 $43 M
Boston 1654+ Reviews
10K +
HubSpot Chatbot HubSpot Chatbot 9.4 Brian Halligan $40 2006 $670 M
Cambridge 1777+ Reviews
78.7K +
Zendesk Chatbot Zendesk Chatbot 9.3 Mikkel Svane N/A 2007 $816.4 M
San Francisco 1698+ Reviews
150K +
Aminos Chatbot Aminos Chatbot 9.2 David Vivero $37 2019 $4.5 M
San Francisco 1541+ Reviews
Botsify Botsify 9.1 Adrien Menard $49 2012 $19 M
New York 1547+ Reviews
42K +
Intercom Chatbot Intercom Chatbot 9 Karen Peacock $499 2011 $50 M
San Francisco 1698+ Reviews
100K +
IBM Watson Assistant IBM Watson Assistant 8.9 Ginni Rometty N/A 2014 $5.7 B
New York 1698+ Reviews
26.7K +
Freshchat Freshchat 8.8 Girish Mathrubootham N/A 2010 $100 M
San Mateo 1698+ Reviews
40K +
Bold360 Bold360 8.7 Marco Borgherese N/A 2003 $5 M
Boston 1698+ Reviews
38.3K +
LiveChat Chatbot LiveChat Chatbot 8.6 Mariusz Cieply N/A 2002 $89.4 M
Poland 1698+ Reviews
400 +


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AI Chatbots/Virtual Agents
Conversational Designer
Natural Language Processing
AI Powered Self-Service
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Natural Language Processing
Portal Templates
Knowledge Management
Salesforce Integration
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Outreach Campaign Manager
Customizable Targeting Criteria
A/B Testing
Customizable Engagement Invitations
Conversion Reporting Dashboard
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AI Chatbots/Virtual Agents
Conversational Designer
Natural Language Processing
AI Powered Self-Service
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Text Messaging
Zendesk Integration
Robust Reporting
Automatic Distribution (AD)

Key Employees

Dan BrazilDan BrazilAIhttps://www.linkedin.com/in/danbrazil


“ Chat software that does it's job ”

6/10 (overall) - Tim B.
  • Easy to use chat software that is user friendly when it comes to building code, implementing visitor monitoring, and everyday use for agents.
  • Reporting that helps my team track our performance and where we can use improvement.
  • Features keep getting taken out of the software that we use on a daily basis.
  • These features were then introduced in a new upgrade which of course costs more money.

“ Bold Chat is an Excellent ”

9/10 (overall) - Michael K.
  • How versatile and customizable Bold Chat is for an online company that wants to properly brand and differentiate themselves.
  • The customization is both on front end for customers to see such as the look and feel of your Chat popups and chat windows, logos, cretives and the call to action but also on the chat answering side.
  • Bold Chat takes a little bit of time to setup but live support is always available 24/7.
  • Being a hosted solution means that you have to rely on their servers which are fairly good. Not many cons here.

“ Very easy to integrate and set up. ”

8/10 (overall) - Josh R.
  • Our customer service people like it.
  • From the admin position it’s extremely easy to deploy to users.
  • There really are no serious cons.
  • If it was self updating that would be plus but it’s far from a deal breaker.


  • Access Control
  • Analytics
  • Accounting Intergration
  • Application Integration
  • Assessment Management
  • Assignment Management
  • Business Intelligence
  • CRM Integration
  • List Management
  • Marketing Automation
  • Sales Enablement
  • Security
  • Team Collaboration
  • Performance Management
  • Engagement Analytics

Images & Videos

Q & A

Q. Is Bold360 a multilingual chatbot software?

Yes, it is. Bold360’s AI chatbots can communicate with customers using their native languages. This feature helps businesses in achieving an international customer base. Bold360 can identify a language and respond using that language seamlessly. That said, Bold360 somewhat acts as a global brand ambassador for its users.

Q. Can we request a demo of Bold360?

Yes, we can request a demo of Bold360. The demo is available on Bold360’s website and it’ll show the step-by-step process of how it works. Fill up the request form and click “Request Demo.” After that, expect a response from a Bold360 representative shortly.

Q. Is Bold360 safe?

Yes, of course. Bold360 is a safe and secure chatbot software. Bold360 is compliant with the General Data Protection Regulation (GDPR) and Payment Card Industry Data Security Standard (PCI DSS). GDPR is a European Union law that ensures data privacy and protection. And PCI DSS is a regulation that enforces proper handling of credit cards and payment info.

Q. How much does Bold360 cost?

Unfortunately, there’s no information about how much Bold360 costs on its website. But, if you really need to know the costs of Bold360’s subscription plans, you can request a quote. You just need to submit your full name, business email, company name, phone number, and job title.