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10+ Best Chatbots Softwares 2021

A chatbot is an artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.


Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Drift Chatbot 4.6 David Cancel Custom 2014 $43 M 130+ Boston 1654+ Reviews 10000+
HubSpot Chatbot 4.7 Brian Halligan $40 2006 $670 M 3387+ Cambridge 1777+ Reviews 78700+
Zendesk Chatbot 4.6 Mikkel Svane Custom 2007 $816.4 M 5000+ San Francisco 1698+ Reviews 150000+
Ada 4.2 Mike Murchison Custom 2016 $21 M 100+ Toronto 1874+ Reviews 2300000+
Aminos Chatbot 4.6 David Vivero $37 2019 $4.5 M 38+ San Francisco 1541+ Reviews N/A
Botsify 4.6 Adrien Menard $49 2012 $19 M 100+ New York 1547+ Reviews 42000+
Intercom Chatbot 4.5 Karen Peacock $499 2011 $50 M 934+ San Francisco 1698+ Reviews 100000+
IBM Watson Assistant 4.4 Ginni Rometty Custom 2014 $5.7 B 6500+ New York 1698+ Reviews 26667+
Freshchat 4.4 Girish Mathrubootham Custom 2010 $100 M 3408+ San Mateo 1698+ Reviews 40000+
Bold360 4.3 Marco Borgherese Custom 2003 $5 M 3000+ Boston 1698+ Reviews 38300+

Drift Chatbot

4.6 User Rating
Custom Price
Real-time notifications, Chat statuses, Customizable branding Features
Drift Chatbot is a chatbot solution designed to communicate and connect with customers easily and quickly. With Drift Chatbot, users can unlock the pipeline with the right conversation for every situation, deliver more qualified meetings for the sales team, and increase the return on marketing investment. As of now, 10,000 companies and businesses trust and rely on Drift Chatbot. See more about Drift Chatbot, such as best alternatives, pricing, and more, by scrolling down.

HubSpot Chatbot

4.7 User Rating
$40 Price
Meeting scheduling, Canned snippets, Email scheduling Features
HubSpot is a chatbot solution designed to automate, monitor, and scale conversation on a website. It can help users to build and launch chatbots on websites with no coding required. HubSpot gives users the messaging tools and context to have unlimited, personalized conversations with prospects and customers at scale. As of now, 1,777 companies and organizations rely on HubSpot in terms of creating a chatbot. See more information about HubSpot, like best alternatives, pricing, and more, by scrolling down.

Zendesk Chatbot

4.6 User Rating
Custom Price
Visitor list, Conversations API, Pre-chat & offline forms Features
Zendesk Chatbot is a chatbot solution designed to monitor and identify customers' and users' needs. It enables businesses to have natural conversations with their customers while keeping them unaware of what is happening behind the scenes. It's sophisticated enough to handle complex requirements while remaining simple enough to allow businesses to get up and running quickly. As of now, 150,000 companies and organizations rely on Zendesk. Discover more information about Zendesk, such as best alternatives, pricing, key employees, and more, by scrolling down.


4.2 User Rating
Custom Price
Social content, Real-time distribution, Lead scoring Features
Ada is a chatbot solution designed to enable the CX team to create an automated, personalized, and high-quality conversational AI quickly. It can help companies to resolve 80% of customer inquiries and develop better customer engagement. Ada is ideal for companies and businesses looking to automate tier one support while maintaining control over how to present their brands. As of now, 2,300,000 companies and organizations trust and rely on Ada. Discover more about Ada by scrolling down.

Aminos Chatbot

4.6 User Rating
$37 Price
Surveys, Lead export, CRM integration Features
Aminos Chatbot was launched in 2019. It's a relatively young product in the SaaS market, but it has tremendous potential. The goal of its developers, under CEO David Vivero's leadership, is to make lead generation an easy and cost-effective operation. They want to streamline lead generation and eliminate the usual heavy lifting of attracting the market. Aminos Chatbot is perfect for any business, especially those in the eCommerce industry.


4.6 User Rating
$49 Price
Analytics, Prescriptive Insights, Autonomous Execution Features
Botsify's development team consists of experts with innovative and creative minds. Their goal is to make websites interactive with their smart chatbot system. Botsify's team believes that providing a decent website experience can help businesses generate leads and later convert them into clients. They made Botsify as user-friendly as possible for easy and convenient integration.

Intercom Chatbot

4.5 User Rating
$499 Price
Mobile carousels, Optimize performance, Push messages Features
Intercom is a chatbot software company that advocates the importance of strong customer relationships, especially for online businesses. Through their platform, Intercom helps businesses build stronger customer relationships by making websites and communication apps more interactive and responsive. They have been doing so since 2011 and are poised to overcome the future challenges of online lead generation, marketing, and customer service.

IBM Watson Assistant

4.4 User Rating
Custom Price
Domain-specific research, Interaction enrichment, Disruption anticipation Features
IBM is one of the biggest computer companies worldwide. So, it isn't surprising that they have an entry in the chatbot software development race, the Watson Assistant. Their goal with Watson Assistant is to improve customer experience with interactive AI technology. IBM provides a platform that makes websites and other channels feel more alive and engaging for customers.


4.4 User Rating
Custom Price
Campaigns, Team Inbox, Routing Features
Freshchat is a chatbot software developed by Freshworks, one of the leading providers of IT service management, HR management, sales and marketing, and customer experience solutions. Freshwork's goal with Freshchat is to automate the process of customer interaction for a faster and smooth-sailing experience. They aim to make the lives of sales, marketing, and customer support teams easy.


4.3 User Rating
Custom Price
Knowledge Management, Conversational AI, Customer Engagement Features
Bold360 is a reliable chatbot software developed by LogMeIn, one of the known providers of customer support and engagement solutions. With Bold360, LogMeIn aims to simplify the way businesses communicate with customers or clients. They offer a chatbot software that lessens the challenges and eases the pressure of maintaining customer relationships.