10+ Best Chatbots Softwares 2021

A chatbot is an artificial intelligence (AI) software that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.


Logo Name Sort Rating Sort CEO Pricing Sort Founded Sort Revenue Sort Employees Sort Location Sort Reviews Sort Customers Sort
Drift Chatbot Drift Chatbot 9.5 David Cancel N/A 2014 $43 M
Boston 1654+ Reviews
10K +
HubSpot Chatbot HubSpot Chatbot 9.4 Brian Halligan $40 2006 $670 M
Cambridge 1777+ Reviews
78.7K +
Zendesk Chatbot Zendesk Chatbot 9.3 Mikkel Svane N/A 2007 $816.4 M
San Francisco 1698+ Reviews
150K +
Aminos Chatbot Aminos Chatbot 9.2 David Vivero $37 2019 $4.5 M
San Francisco 1541+ Reviews
Botsify Botsify 9.1 Adrien Menard $49 2012 $19 M
New York 1547+ Reviews
42K +
Intercom Chatbot Intercom Chatbot 9 Karen Peacock $499 2011 $50 M
San Francisco 1698+ Reviews
100K +
IBM Watson Assistant IBM Watson Assistant 8.9 Ginni Rometty N/A 2014 $5.7 B
New York 1698+ Reviews
26.7K +
Freshchat Freshchat 8.8 Girish Mathrubootham N/A 2010 $100 M
San Mateo 1698+ Reviews
40K +
Bold360 Bold360 8.7 Marco Borgherese N/A 2003 $5 M
Boston 1698+ Reviews
38.3K +
LiveChat Chatbot LiveChat Chatbot 8.6 Mariusz Cieply N/A 2002 $89.4 M
Poland 1698+ Reviews
400 +

Drift Chatbot

9.5 User Rating
Real-time notifications, Chat statuses, Customizable branding Feature

Drift Chatbot is a chatbot software that helps users to engage with their customers in seconds. It uses artificial intelligence and natural language processing to figure out what a person wants. It also guides users to their desired result with as little effort as possible on the users’ part. Plus, it also allows users to share compelling content and set up a sales meeting.

HubSpot Chatbot

9.4 User Rating
$40 Price
Meeting scheduling, Canned snippets, Email scheduling Feature

HubSpot is a chatbot software that can automate and scale the chat conversation on every website. It enables users to qualify leads, book meetings, provide customer support, and scale one-to-one chat. Plus, users can lighten their team’s load with HubSpot, giving them more time to focus on the conversations that matter the most.

Zendesk Chatbot

9.3 User Rating
Visitor list, Conversations API, Pre-chat & offline forms Feature

Zendesk Chatbot is a chatbot software that can detect user needs and use that information to determine its intelligence. It can handle various scenarios of customer conversations and answer customer questions with ease. Plus, it is the best platform for companies and organizations looking for ways to connect with customers over email, via a chatbox on websites, or via social media channels.

Aminos Chatbot

9.2 User Rating
$37 Price
Surveys, Lead export, CRM integration Feature

Aminos Chatbot is a dynamic chatbot software that can generate more leads for your business. It’s a smart software that’s capable of conversational marketing. Aminos Chatbot can interact with people as if it’s a real person. It’s super easy to use. No need for complicated coding to integrate it into your system. Aminos Chatbot can connect your business to a wider market.


9.1 User Rating
$49 Price
Analytics, Prescriptive Insights, Autonomous Execution Feature

Botsify is an innovative chatbot software for websites. Every business that has an official website would love it. Botsify is easy to integrate into a website. It can act like a real customer representative by greeting website visitors and asking what it can do for them. Botsify makes a website interactive and improves the site visitors’ experience. And thanks to its conversational capability, it can turn site visitors into leads and then into clients.

Intercom Chatbot

9 User Rating
$499 Price
Mobile carousels, Optimize performance, Push messages Feature

Intercom is a highly customizable chatbot software that doesn’t require complicated codes to integrate. It can serve as your sales and customer support teams’ extension and it can operate 24/7. Intercom makes your website and other communication platforms more responsive to your leads and customers. With Intercom, you can strengthen your brand’s connection in the marketplace.

IBM Watson Assistant

8.9 User Rating
Domain-specific research, Interaction enrichment, Disruption anticipation Feature

Watson Assistant is a powerful chatbot software that enables conversational interactions into a website, application, or any channel. Watson Assistant’s chatbots can interact with users like real human beings, not just mimicking human interactions. With Watson Assistant, online businesses can improve customer experience without the need for extensive manpower. It’s powered by AI technology, which means you can train it to understand your customer base.


8.8 User Rating
Campaigns, Team Inbox, Routing Feature

Freshchat is the perfect chatbot software for marketing, sales, and customer support. It’s powered by AI technology that can make your website and other communication channels more lively for your customers. Freshchat doesn’t need any script or template in interacting with customers. It’s smart enough to detect a customer’s intent and provide the appropriate responses.


8.7 User Rating
Knowledge Management, Conversational AI, Customer Engagement Feature

Bold360 is a dynamic chatbot software that can function as a virtual customer service representative or frontline agent. It can function 24/7 for immediate response to customer inquiries and issues. Bold360 is easy to integrate into any communication channel you’re using to connect with customers. This software can help you establish stronger customer relationships.

LiveChat Chatbot

8.6 User Rating
Rich messages, File sharing, Notifications Feature

LiveChat is a chatbot software that helps you install chatbots to any of your customer communication channels. It could be through email, Facebook Messenger, and SMS. With LiveChat, your customers will get a better experience thanks to its fast and polite responses. Installing LiveChat to your communication channels is quick and easy. No need for coding and it’ll be as simple as copy-pasting texts from one document to another.