10+ Best Change Management Softwares 2021
Table of Content
Change Management is the process of requesting, determining attainability, planning, implementing and evaluation of changes to a system.
| ||Solarwinds Web Help Desk||4.3||Kevin Thompson||Custom||1999||$1 B||2500+||Austin||1787+ Reviews||320000+|
| ||Servicenow||4.4||Bill McDermott||Custom||2003||$4 B||11000+||Santa Clara||1578+ Reviews||4000+|
| ||Remedy Change Management||4.4||Larry Garlick||Custom||1990||$1 B||1000+||California||1888+ Reviews||1410000+|
| ||Cognician||4.6||Barry Kayton||Custom||2010||$1 M||50+||South Africa||1787+ Reviews||500+|
| ||ChangeGear Change Management||4.1||Seng Sun||Custom||2003||$24 M||200+||Tampa||1845+ Reviews||3066+|
| ||StarTeam||4.3||Stephen Murdoch||Custom||1976||$1 M||12000+||Newbury||1784+ Reviews||10000+|
| ||Whatfix||4.6||Khadim Batti||Custom||2014||$39.2 M||270+||San Jose||1878+ Reviews||500+|
| ||Gensuite||4.4||R. Mukund||Custom||1997||$12 M||400+||Cincinnati||1874+ Reviews||1000000+|
| ||Jira Change Management||4.5||Mike Cannon-Brookes||Custom||2002||$1.2 B||3616+||Sydney||1798+ Reviews||135000+|
| ||SysAid||4.5||Sarah Lahav||Custom||2002||$28.2 M||100+||Airport City||1787+ Reviews||55000+|
Solarwinds Web Help Desk is an advanced change management software designed for small to large businesses. It provides users service management capabilities from the first request order to its resolution. Thanks to the platform's CEO Kevin Thompson, who led the development of Solarwinds Web Help Desk, it has since become one of the go-to platforms today with more than 320,000 customers and counting. He also has help from over 2,500 employees, among those are Tal Shavit (Senior Software Developer), Tal Klainer (Senior Software Engineer), and Jonathan Goldstein (Team Lead). The Solarwinds Web Help Desk also has one of the biggest estimated revenues with an annual average of $1 billion. Since its establishment in 1999, this platform earned these numbers, thanks to its reliable tools and features. However, it also has steep competition with other top-notch change management software. These apps are Whatfix, Freshservice, Cognician, SysAid, JIRA Change Management, Remedy Change Management, ServiceNow, Gensuite, StarTeam, and ChangeGear Change Management. To know more about these platforms, scroll down now.
ServiceNow is one of the fastest-growing service management software that is available in the market today. It provides a fantastic solution for the IT departments in both the public and private sectors. The ServiceNow app offers robust tools, including change management, IT cost management, incident management, and much more. Spearheaded by CEO, Bill McDermott, this platform is also among the best software apps today. Since its inception in 2003, ServiceNow has gained more than 4,000 customers and has over a thousand employees ready to help its users. Aside from that, ServiceNow is also one of the biggest earners among service management platforms with an estimated revenue of $4 billion per year. Among those who also earn big, which are also ServiceNow’s top competitors, are Whatfix, Freshservice, Cognician, SysAid, JIRA Change Management, Remedy Change Management, Gensuite, StarTeam, Solarwinds Web Help Desk, and ChangeGear Change Management. If you want to know more about ServiceNow and its alternatives, scroll through this page now.
Remedy Change Management or BMC Helix ITSM is a digital ITSM (IT Service Management) programmed to reduce risk across the enterprise. This software app works by planning and delivering successful changes, thanks to its top-notch features like Configuration Management and Client Management. On top of that, this software also provides Mobile Change Solutions, Policy Enforcement, Impact Analysis, and Multistage Approvals. As part of BMC Software, Inc., Remedy Change Management lives up to the company's aim, which is to provide the best management service for modern enterprises. Since its establishment in 1990, Remedy Change Management continuously delivers the best change management solutions, as the application becomes the primary platform for more than 1.4 million users, spanning across different industries. With Remedy Change Management's popularity among millions of users, the software was listed as one of the best change management platforms to use today, along with other software like Gensuite, Jira, Freshservice, SysAid, Whatfix, ServiceNow, Cognician, and Solarwinds Web Help Desk.
Cognician is a change management software solution that prides itself on delivering high-end change solutions for data-driven institutions. Cognician’s web-based solution allows its users to experience an interactive digital coaching and question-and-answer process, vital for every business development process. All credits to the app’s features, like micro-assessments, surveys, social learning, follow-through prompts, and more, highly guaranteed that its users can track and report business-related engagement and change management in no time. Headquartered and established in Cape Town, South Africa, in 2010 by co-founders Barry Kayton and Patrick Kayton, Cognician primarily offers e-learning solutions for personal and organizational development, based on the Socratic method and cognitive apprenticeship theory. As the platform becomes the main software for almost thousands of users for change management, Cognicial becomes one of the best platforms today, topping against its competitors like Freshservice, SysAid, Jira, Gensuite, Whatfix, Remedy Change Management, ServiceNow, Solarwinds Web Help Desk, and StarTeam.
The ChangeGear app is an IT service management platform that is programmed to provide enterprise-grade change management for businesses. Designed by SunView Software Inc, this app brands itself as an easy-to-use software app for ITSM processes. All thanks to ChangeGear’s Change Manager, Service Desk, and Service Manager modules, all of the app’s end-users can experience a hassle-free streamlining of the change management process. Founded by their current CEO, Seng Sun, ChangeGear Change Management is a part of SunView's flexible and simple solutions. ChangeGear prides itself as a comprehensive change management provider that deliver, manage, and monitor the best change management solutions across the enterprise. With over 3,100 users across industries like healthcare, finance, education, government, and energy, ChangeGear Change Management was recognized as one of the most preferred platforms for change management processes. As a company, ChangeGear currently earns $24 million in revenue, with 200+ professional employees ready to serve businesses with high-end change management solutions.
StarTeam is a software configuration and change management platform programmed to deliver high-quality solutions to development teams. This software app focuses its service on managing source code changes that includes change requests, defects, tasks, requirements, across ALM tools. This application also simplifies process-driven change management by easily allowing its users to create and manage ideas throughout your process. With StarTeam's high-powered change management solutions, the platform was recognized as one of the best software for change management process today, competing against other platforms like Freshservice, SysAid, Jira, Gensuite, Whatfix, ServiceNow, and Cognitian. StarTeam also has been the primary platform for change management for almost 10,000 users across 40,000 companies, which includes renowned brands and businesses like Allianz, Sky, JetBlue, McGraw Hill, Accenture, AmeriPride, and Vodafone. As of today, StarTeam now earns $1 million in revenue and employ more than 12000+ employees, all thanks to the supervision of their current CEO, Stephen Murdoch.
Whatfix is primarily an online digital adoption platform designed to help businesses improve application and website engagement. This software solution not only just focuses on creating interactive walkthroughs on business websites, but it also offers wide features such as in-app knowledge management, data validation, analytics, and change management. Whatfix's change Management solutions help its users maintain productivity during change with interactive guides for efficient and quick onboarding. The platform also provides contextual support to employees, as well as software migration functionality. Established by co-founders Khadim Batti and Vara Kumar in 2014, Whatfix was designed to help companies maximize business outcomes by eliminating complexities. For almost six years in the business, Whatfix has become one of the best and fast-growing platforms for change management, as it competes against other change management providers like Gensuite, StarTeam, Cognician, Remedy Change Management, ServiceNow, and Solarwinds Web Help Desk. Today, Whatfix continuously grows as a company, earning $39.2 million in revenue with more than 270+ employees.
The Gensuite app is a comprehensive cross-functional software platform that simplifies regulatory compliance and audit inspection processes, which also offers a change management solution for businesses. This cloud-based app delivers high-end change management features that allow its users to identify potential change management risks easily, initiate standard processes, and accelerate control change processes. Gensuite also streamlines workplace performance, employee engagement, and operational activity, thanks to its set of performance-driven tools. With Gensuite's change management solution, the users, particularly businesses, can seamlessly identify, track and document potential change management risks, standardize processes for stakeholders, and streamline changes and responsibilities for change control processes. Founded by R. Mukund in 1997, Gensuite's change management solution aims to provide the best business process packed with flexible, intelligent options. As one of the leading change management platform, along with other platforms like Freshservice, SysAid, Jira, Whatfix, StarTeam, and Cognician, the platform has now been utilized by 1 million users worldwide.
Jira Change Management is a part of Jira Service Desk’s workflow that is designed based on the IT service management (ITSM) process. Developed under Atlassian Corporation Plc, Jira Change Management standardized process in change requests, allowing you to reduce negative business impact. The platform provides high-end features for change management, including agile metrics, real-time data, workflow automation, plan and tracking functionalities, and integrations that ensure efficiency and quality to your change management process. Upon its establishment in 2002, Jira was primarily programmed to issue tracking software, targeted at software developers. The platform then integrated project management functionality in its system, which makes them include change management solutions. Currently, Jira Change Management now has 135,000 active users across 122 countries. With thousands of users worldwide, Jira Change Management contributes to the $1.2 billion revenue earning of the company, making them one of the highest-earning solution providers today. When it comes to its key players, Jira Change Management was spearheaded by co-founders and CEOs Mike Cannon-Brookes and Scott Farquhar.
SysAid is another ITSM, service desk, and help desk platform that also offers change management for businesses. SysAid's change management platform provides all the necessary functionalities and features that aid its users in every change management process. The software's change management also streamlines the approval process to ensure that all changes are in line with change policy and business strategies before they are executed. With its high-powered change management capabilities, SysAid was recognized as today's one of the leading change management platforms for businesses, along with other software like Freshservice, Jira, Whatfix, StarTeam, Remedy Change Management, and ServiceNow. As SysAid becomes recognizable in the market, the platform now has over 55,000 users worldwide, which includes renowned companies and brands like Bacardi, Johns Hopkins University, Del Monte Foods, Inc., University of Michigan, Xerox, Rutgers, and Motorola Solutions. With Sarah Lahav as the company CEO, SysAid now earns $28.2 million in revenue, with 100+ employees spanning across locations like Israel, Australia, and Brazil.