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10+ Best Call Recording Software 2023

Versadial

Call recording software captures digital audio recordings of telephone conversations over a Voice over IP (VoIP) or public switched telephone network (PTSN). Many solutions employ packet-sniffing technology to detect audio calls and automatically record them.

Alternatives

Logo Name Rating CEO Pricing Founded Revenue Employees Location Reviews Customers
Versadial 4.8 Gene Shennikov Custom 1994 $6 M 30+ Irvine 1899+ Reviews N/A
8*8 Contact Center 4.5 Dave Sipes Custom 1987 $518.1 M 1001+ Campbell 1652+ Reviews N/A
FreshCaller Call Recording 4.1 Girish Mathrubootham Custom 2010 $100 M 2700+ California 1733+ Reviews 150000+
Calabrio Call Recording 4.1 Tom Goodmanson Custom 2007 $106.6 M 709+ Minneapolis 1623+ Reviews N/A
Aircall Call Recording 4.3 Olivier Pailhes $30 2014 $100 M 300+ New York 1823+ Reviews 5000+
GetVoIP Call Recording 4.6 Reuben Yonatan Custom 2012 $4.7 M 11+ Manhasset 1963+ Reviews N/A
PhoneBurner Call Recording 4.7 John Rydell $149 2008 $10 M 19+ Laguna Beach 1963+ Reviews N/A
Dialpad Call Recording 4.5 Craig Walker $15 2011 $100 M 894+ San Francisco 1852+ Reviews N/A
Talkdesk Call Recording 4.4 Tiago Paiva $75 2011 $162.5 M 929+ San Francisco 1753+ Reviews 2000+
Cube Call Recording 4 Park Choong Custom 2018 $5 M 40+ Limassol 1654+ Reviews N/A
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Versadial

4.8 User Rating
Custom Price
PC Screen Capture, Quality Control & Evaluation, Speech Analytics Features
Overview
Versadial is a software development consulting company that focuses on the software development of the multi-channel voice recording industry. Since its establishment in 1994, Versadial has been providing call recording services to thousands of customers from 51 countries around the world which enabled the platform to generate an estimated annual revenue of $3.6 a year.
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8*8 Contact Center

4.5 User Rating
Custom Price
Security, Reliable, Video Conferencing Features
Overview
8x8 Contact Center is a cloud-based platform that enables teams to improve customer engagement with inbound and outbound call features. Since its establishment in 1987, 8x8 Contact Center has been providing VoIP services to its clients which enabled the platform to generate an estimated annual revenue of $581.3 million a year.
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FreshCaller Call Recording

4.1 User Rating
Custom Price
Route Calls to Voicemail, Scale Up with Shared Lines, Segment Calls Features
Overview
Freshdesk Contact Center, formerly known as Freshcaller, is a cloud-based solution that helps businesses to improve their customer experience in an affordable way. Since its development in 2010, Freshdesk has been providing a call recording system that enables phone teams to record, pause recording, and disable call recorders which contributed to its main platform’s annual revenue of $338.5 million a year.
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Calabrio Call Recording

4.1 User Rating
Custom Price
Call Exporting, Multiple Recording Types, Restricted Access Features
Overview
Calabrio provides workforce optimization (WFO) and analytics solutions that improve customer experience and help businesses expand strategically. Calabrio ONE, the company's complete software suite, which includes call recording, quality management, workforce management, and analytics solutions, enables contact centers of all sizes to improve agent performance and liberate data that provides actual insight into the voice of the customer.
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Aircall Call Recording

4.3 User Rating
$30 Price
Inbound and outbound call recording, On-demand playback, Accurate call recordings Features
Overview
Aircall is a cloud-based call center and phone system for modern businesses that can also integrate with commonly used productivity and helpdesk tools. Since its establishment in 2014, Aircall has been delivering phone support management services which enabled the platform to generate an estimated annual revenue of $120.7 million a year.
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GetVoIP Call Recording

4.6 User Rating
Custom Price
Significant cost savings, Personalized Results, Informative Research Features
Overview
GetVoIP is one of the leading providers of solutions for cloud communication users and buyers which also delivers free consultations and personalized quotes. Since its establishment in 2012, GetVoIP has been delivering comprehensive research on hundreds of business communication software that provide an easier comparison for buyers and a selection of service providers for their unique needs.
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PhoneBurner Call Recording

4.7 User Rating
$149 Price
Collaborative Onboarding, Lead Distribution, Remote Dialing Features
Overview
PhoneBurner is a state-of-the-art dialer software that delivers unparalleled call recording capability. It enables companies to phenomenally boost sales activities while efficiently turning leads into live conversations faster. The platform empowers contact centers with increased sales and revenue while enhancing customer relationships at the same time. PhoneBurner has the capacity to help salespeople to become not only more productive during active calls but also smarter and better organized on the phone with its impressive functionality and ease of use. 
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Dialpad Call Recording

4.5 User Rating
$15 Price
Real-time Sales Coaching, Post-Call Analytics, Sales Communication Platform Features
Overview
Dialpad is a state-of-the-art AI-driven cloud communication platform that empowers organizations with the most advanced VoIP telephony technology and robust call recording solution, enabling teams from around the world to stay connected and productive. Dialpad is built with three integrated solutions, the Dialpad Talk for calling, the Dialpad Contact Center which is intended specifically for call center management, and the Dialpad Sell, a platform designed to automate sales dialer. This impressive suite of powerful solutions harnesses the combined power of voice, messaging, meetings, and video into a unified platform highly accessible from any Internet-powered device. 
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Talkdesk Call Recording

4.4 User Rating
$75 Price
Quality Management, Interaction Recording, Voice and screen recording Features
Overview
Talkdesk is a globally recognized leader in cloud contact center solutions that delivers one of the most powerful call recording software for customer-obsessed companies. The platform is built with state-of-the-art automation-first customer experience tools and features that help optimize the most crucial customer service processes for all its clients. Talkdesk ensures impressive customer experience delivery across all industries and through any channel with AI-driven solutions and its guaranteed speed of innovation besides the deep vertical expertise and global footprint of its incredibly talented team of specialists.
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Cube Call Recording

4 User Rating
Custom Price
Geotagging, Silent mode, Data Security Features
Overview
Cube ACR is a platform that provides call recording services for Android phones that allow users to manually or automatically record calls. Since its development in 2018, Cube ACR has been providing advanced features and compatibility with built-in phone apps, as well as third-party applications such as Skype and WhatsApp.