10+ Best Call Recording Software 2023

Versadial is a software development consulting company that focuses on the software development of the multi-channel voice recording industry. Since its establishment in 1994, Versadial has been providing call recording services to thousands of customers from 51 countries around the world which enabled the platform to generate an estimated annual revenue of $3.6 a year.

8x8 Contact Center is a cloud-based platform that enables teams to improve customer engagement with inbound and outbound call features. Since its establishment in 1987, 8x8 Contact Center has been providing VoIP services to its clients which enabled the platform to generate an estimated annual revenue of $581.3 million a year.

Freshdesk Contact Center, formerly known as Freshcaller, is a cloud-based solution that helps businesses to improve their customer experience in an affordable way. Since its development in 2010, Freshdesk has been providing a call recording system that enables phone teams to record, pause recording, and disable call recorders which contributed to its main platform’s annual revenue of $338.5 million a year.

Calabrio provides workforce optimization (WFO) and analytics solutions that improve customer experience and help businesses expand strategically. Calabrio ONE, the company's complete software suite, which includes call recording, quality management, workforce management, and analytics solutions, enables contact centers of all sizes to improve agent performance and liberate data that provides actual insight into the voice of the customer.

Aircall is a cloud-based call center and phone system for modern businesses that can also integrate with commonly used productivity and helpdesk tools. Since its establishment in 2014, Aircall has been delivering phone support management services which enabled the platform to generate an estimated annual revenue of $120.7 million a year.

GetVoIP is one of the leading providers of solutions for cloud communication users and buyers which also delivers free consultations and personalized quotes. Since its establishment in 2012, GetVoIP has been delivering comprehensive research on hundreds of business communication software that provide an easier comparison for buyers and a selection of service providers for their unique needs.

PhoneBurner is a state-of-the-art dialer software that delivers unparalleled call recording capability. It enables companies to phenomenally boost sales activities while efficiently turning leads into live conversations faster. The platform empowers contact centers with increased sales and revenue while enhancing customer relationships at the same time. PhoneBurner has the capacity to help salespeople to become not only more productive during active calls but also smarter and better organized on the phone with its impressive functionality and ease of use. 

Dialpad is a state-of-the-art AI-driven cloud communication platform that empowers organizations with the most advanced VoIP telephony technology and robust call recording solution, enabling teams from around the world to stay connected and productive. Dialpad is built with three integrated solutions, the Dialpad Talk for calling, the Dialpad Contact Center which is intended specifically for call center management, and the Dialpad Sell, a platform designed to automate sales dialer. This impressive suite of powerful solutions harnesses the combined power of voice, messaging, meetings, and video into a unified platform highly accessible from any Internet-powered device. 

Talkdesk is a globally recognized leader in cloud contact center solutions that delivers one of the most powerful call recording software for customer-obsessed companies. The platform is built with state-of-the-art automation-first customer experience tools and features that help optimize the most crucial customer service processes for all its clients. Talkdesk ensures impressive customer experience delivery across all industries and through any channel with AI-driven solutions and its guaranteed speed of innovation besides the deep vertical expertise and global footprint of its incredibly talented team of specialists.

Cube ACR is a platform that provides call recording services for Android phones that allow users to manually or automatically record calls. Since its development in 2018, Cube ACR has been providing advanced features and compatibility with built-in phone apps, as well as third-party applications such as Skype and WhatsApp.